Amanda Avery Email & Phone Number

Dayton, Oh, Us

-- Perform daily cash analysis, positioning, and reporting, including preparing payment runs twice weekly. · -- Support the trade credit administration by processing new customers credit applications and reviewing existing accounts semi-annually. -- Working closely with Accounts Receivable and Sales to review existing customers’ balances weekly. This also consists of reviewing and releasing customer orders on credit hold.-- Assist and audit the corporate credit card program, which comprises providing support for declines, increase requests, and card renewals.

Dayton, Ohio Area

-- Oversee all aspects of customer A/R, including exporting multiple bank account reports, reviewing and posting daily payments, and producing activity reports for Accounting Managers, Treasury department, Sales team, and CFO.-- Maintain the integrity of customer accounts, keep open communication with customers by providing frequent statements for ongoing reconciliation, and work with Sales and Customer Service departments to enter accounting adjustments as needed.-- Successfully established the automation of PDF statement delivery and currently reviewing opportunities for more efficient reporting on a multimillion-dollar balance.

-- Oversee all aspects of A/R, including time and billing software (Practice Engine), financial reporting for Controller and Treasurer, and data integrity.-- Streamline internal process and procedures to ensure utmost accuracy, efficiency, and productivity; reduced outstanding receivables from 126 to 89 days over the course of five years.-- Collaborate with IT Department and vendors to implement large scale software conversion across five locations, about 400 staff, and over 35k clients.-- Established new processes for financial reporting, reducing time to close a reporting period from two weeks to five days. -- Vital contributor to development of new role, new firm collection policy, and establishment of accepting credit card payments.

-- Specially selected and promoted to a Paralegal position shortly after beginning position as a Legal Secretary.-- Managed all aspects of Service and Sale Department support, including preparing legal documents, file organization, scheduling and calendaring, and setting foreclosure dates. Led the effective planning and coordination of complex schedules, tasks, and projects.

-- Excelled in providing outstanding client service in an inbound call environment with a focus on checking and savings account support.-- Leveraged problem solving abilities and analytical thinking to quickly resolve issues and ensure total satisfaction.-- Effectively implemented and educated customers regarding bank policies and procedures.-- Served as a member of a team specially selected to improve overall department morale and performance.

I enlisted in the Army Reserves as a PFC and spent Basic at Fort Jackson, South Carolina. I was honorably medically discharged before graduation.

At Citi, I assisted with inbound calls in their credit card division. I helped review accounts for accuracy and solve unauthorized charges. I also educated card members on interest rates and how to consolidate debt.

At Jo-Ann's, I worked hands-on with the customers to help them find what they need. I was always available to inspire creativity for those who had projects to finish. I loved working with a variety of customers from the design phase to the checkout.