Amanda Balser Email & Phone Number

• Leads and supports a team of 9 Zone Managers in the Southeast Market Area, serving 500 dealerships in planning and executing sales initiatives. Leads, and supports team strategic business planning in a fast pace.
• Mentors and develops Zone Managers and nurtures an environment of care, respect, and empathy, where they can excel through encouragement and empowerment.
• Coach, develop and advise team of best practices, policy and procedures, and reward and recognize success in both group and individual settings. Assesses and monitors team skills and provides feedback or direction for.
• Pulls business reporting, analyzes, cleanses, data for usability, tracking KPIs to identify opportunities, implementing best practices and process standardization for team efficiency and agility.
• Develops action plans to improve dealer relations, support programs, meet deadlines and exceed objectives.

• Facilitated, trained and supported training and development of new hires. Led coaching initiatives and tracked/logged progress for efficient onboarding. Fostered an environment of open communication and support where.
• Facilitated, trained, and supported training and development for 19 new hires in 1 year
• Reduced onboarding time by 20% (136 to 108 days) – spearheaded and developed onboarding progress tracker/dashboard to present to management, helping to identify gaps.

Melbourne, Florida, United States

• Fostered relationships with strong engagement, and consulted with 37-45 Ford dealerships to exceed sales objectives, improve market share, and increase profitability. Executed and presented marketing plans and.
• Top 10% zone ranking nationally every year that subsequently led to promotions to Zone Manager II, and Senior Zone Manager.
• Highest National Automobile Dealers Association (NADA) survey scores amongst all department Zone Managers (9.7/10)

Manages all aspects of a small business including networking, relationship building, recruiting, training, and motivating new and existing team members, identify and develop new leaders, setting sales and recruiting goals, managing personal inventory and sales forecasting.

Manhattan, Kansas

Scouted, interviewed, hired, and trained team of 15-40 people on sales strategies, customer interactions, cross-selling, upselling and product knowledge resulting in movement from a “B” volume store to an “A” volume store ($1 million+ store volume). Organized and prepared in-store marketing, planned sales strategies, and forecasted sales to develop optimal.