Family owned in-home gold and silver buyers. Paying top dollar for all precious metals.

Family owned and operated full service jewelry stores in Plano and Arlington Texas

• Practice management professional with copious healthcare – medical office experience. (e.g., accounts payable, accounts receivable, billing, insurance processing, connectivity, physician and employee scheduling, employment human resources, purchasing and marketing)• Proven success in increasing revenues, reduce expenses, setting a workable budget, project profit and losses, and produce financial reports.• Strong practical and theoretical foundation in improving methods to ensure customer and employee satisfaction.• Strong billing experience in charges, coding, insurances companies, accounts receivables and in-house collections.• Excellent organizational skills and experience. Self-motivated, detail oriented, eager to teach, to learn and empower others.Managed all aspects of multi-physician medical practice and office logistics from physician-employee-patient scheduling, network connectivity (e.g., satellite office, laboratory) billing, insurance, physician contracting with insurance companies-independent physician associations-hospitals, purchasing, marketing, payroll, reconciling practice financials for accountants and financial advisors.• Acted as a liaison between the physician, employee, and patient in a clinical setting and business setting.• Responsible for renewing and maintaining records for physician’s federal and state licensures. • Developed and managed practice’s in house billing and collections department increasing revenue from deficit to over 100% accounts receivable in 1 year of management, maintaining a 98-99% AR annually.• Implemented and ensured state and corporate regulatory policies and procedures into daily office practices, informing and training staff members. (e.g., HIPPA, Red Flag Rule, OSHA, CLIA)• Optimized patient/physician /employee scheduling and time to best increase profits and accounts receivables. Recognized the value of utilizing specialized treatments to increase revenue and high standard of patient care.

•Implement, direct, and oversee sales and marketing department of a Class A, Type B Assisted Living and Certified Memory Care Community with the capacity for 235 beds. (Over doubled occupancy in 7 months)•Develop, design, and administer a CRM system for the company to track marketing efforts as well as conversion, medical records, and bookkeeping. •Recruit, hired, trained, supervised, oversee and direct activities of retirement counselors, business development associate, and closing coordinator. Managed indirect reports to ensure operations and marketing worked synergistic-ally together. •Oversee tours of WSL with prospects and families. Invite prospects and families to take part in a dining experience as well as participating in various activities. . • Oversee outside marketing and relationship development with Doctors, Hospitals (The Medical Center of Plano, Baylor Plano and Plano Presbyterian Hospital) Home Healthcare Agencies, Medical Supply Companies, and Physical Therapists, Senior Centers (Plano, Frisco and Richardson); while cultivating my own relationships.•Created and executed targeted marketing strategy to reach prospects, influencers, and referral sources to build brand/increase occupancy by selling the WSL Lifestyle.•Designed brand identification package for WSL to separate it from other retirement communities. •Create and design advertisements in all publications, promoting WSL, special activities, and marketing events. •Conceive and compose direct mail campaigns to send to our CRM database, inviting prospects to activities and events in the community. •Built/launched an informative based web site. •Rebrand and implement community re-launch to senior housing community and media (Over 550 attendees to Grand Re-Opening) – more media and PR presence in 7 months vs. previous 12-month period. Results: exposure through print, word of mouth, and online media outlets, increasing overall awareness.

• Oversee marketing and sales on a senior ‘for lease’ luxury community comprised of 260nits.• Design, implement, and facilitate annual marketing plan for the firm. Support and facilitate development and implementation of section business/marketing plans.• Plan and administer the firm’s Marketing Operations budget; support development of marketing budgets.• Oversee the networking.• Organize and implement client relations.• Oversee business development activities including:• Efforts through marketing assistant and retirement counselor• Contests, etc. • Offer coaching for prospective resident meetings, presentations, etc.• Work with regional offices on designing and implementing prospecting and client contact systems.• Administer marketing database which includes client and prospect information, mailing list applications, access to financial reports, etc.• Assist with and support firm’s involvement in various networks including coordinating business development and marketing activities via these relationships.• Design and plan quarterly marketing training seminars for staff.• Supervise Marketing Assistant, Retirement Counselor directly while having numerous indirect reports. Make staffing and hiring decisions within sales and marketing department.

Privately owned digital advertising company that provides turnkey digital advertising solutions including selling and installing LED, LCD and Plasma displays, content management and reporting services, players and communication methods. •Spearheaded sales and marketing efforts for start-up company by initially providing industry contacts, in-house training programs, in-depth marketing and public relations campaigns, and implementing sales CRM system. Directed annual revenues from $0 to over $2 million within 12 months. •Increased brand awareness, name recognition, website search engine optimization to be a recognizable name within the industry.•Secured local and national media coverage in trade magazines, network affiliate television and New York Times newspaper.•Established procedures for new employee training and instituted standards for sales processes. •Direct and negotiate $350K marketing budget.

Managed sales and marketing functions for a 100 million dollar real estate development company with residential new construction communities throughout the state of Texas. Coordinated the day to day marketing operations and sales strategies providing the staff with direction and support. Oversaw all operational and network administration, including the implementation of a companywide Sequel based ASP CRM program.

Responsible for the management and coordination of sales functions for a $250 million real estate development and management company with residential communities throughout Philadelphia. Oversee sales and project operations from initial project planning to final close and walkthrough.