Amanda Brown Email & Phone Number

Cardiff-By-The-Sea, California, United States

Excited for this new opportunity!

Carlsbad, Ca

Maintained an up-to-date knowledge of all Company products, including Memberships, Training Courses, Live & Virtual Events, and all Monthly Marketing Materials. Ensured all customer communications via Email, Chat, and Social Media are professional, accurate, and timely. Demonstrated strong skills in the use of CRM software (Salesforce/Referral Maker). Actively monitored social media posts and requests via Facebook, Twitter, Instagram, and LinkedIn. Worked in collaboration with the Events team to ensure event success

Vista, California

Responsible for leading a kitchen staff of 30+ employees. Trained servers over a 2-week period on guest service expectations, proper food handling and protocols. Required to memorize daily menu options, guest allergies, and special needs and be able to communicate it back to the guests. Assisted in directing private events, ranging in size from 10-200 guests

Responsible for administrative tasks to ensure coordination, including taking inventory, packaging and mailing, proofing and social media management.Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.Updated spreadsheets and databases to track, analyze, and report on performance and sales data.