Mandy Burkhead Email & Phone Number

Greater Nashville Area, Tn

Edmondson Pike Branch

Librarian I specializing in YA and Adult Services

Nashville, Tennessee

Greeter: taking incoming book/media sales from customers and paying out orders. Looking up books/media items for customers and directing them to the proper shelf.Cashier: ringing up sales and processing returns.Young Adult Director: Shelving books in the young adult area (includes early chapter, middle grade fiction, middle grade series, teen fiction, and teen series).Relabeling and reorganizing the young adult area for best use of shelf space and to highlight popular authors/series.Creating book displays based on popular areas of interest/holidays/etc.Assisting customers on the sales floor with finding specific items in the young adult area.Running and processing reports on low and high selling items to determine price changes.Training young adult shelvers and keeping shelvers up to date on changes in the YA area.

Jonesboro, Ga

Managed the youth services department at the Headquarters branch. Supervised youth services assistants: created weekly schedule, oversaw hiring process for new assistants, trained assistants, and evaluated assistants. Oversaw planning and implementation of all youth services programs at the Headquarters branch, including the summer reading program and teen summer reading program. Performed outreach to local schools. Oversaw the monthly teen book club and family game night. Carried out implementation of grants, such as the Family Place Library grant. Deselected books in the youth services department based on age, accuracy, and condition. Ordered new books for the youth services department based on popularity, awards, timeliness, and gaps in the collection. Addressed patron complaints and issues as the night/weekend manager.In addition, acted as interim Assistant Director for Youth Services from late January to early May 2016, the duties for which included: Oversaw the planning and implementation of youth services programs at all six branches of the Clayton County Library System. Planned the summer reading program system-wide, including booking performers, purchasing supplies, and delegating funds. Participated in team strategizing to improve the library system as a whole, including making changes to policies and procedures pertaining to youth. Oversaw monthly youth services meetings to keep all youth services staff up to date and to hear the concerns of these staff members. Represented the youth services department of the library system to the community.

Suwanee, Georgia

Answered reference and reader's advisory questions at the help desk. Created regular book displays based around specific themes in order to pique patron interest and help better circulate materials. Regularly executed shelf-reading projects to maintain quality and organization of inventory. Performed routine circulation management and shelving duties. Handled monetary transactions related to patron fines. • Organized and presented a multilingual children’s story time event that garnered approximately 50 attendees, including children ages 3-6 and their parents.• Teen Services Representative from January-November 2015: planned and implemented teen programs throughout the year as well as overseeing the Teen Summer Reading Program.

Lilburn, Georgia

Pulled and sorted specific materials for patrons as requested. Assisted patrons in locating individual materials on shelf, either by specific request or based on areas of interest, favorite authors, etc. Achieved promotion within one year to position of Library Associate.

Saint Charles, Missouri

Regularly executed shelf-reading projects to maintain quality and organization of inventory. Performed routine circulation management and shelving duties. Handled monetary transactions related to patron fines. Closed the library once a week every Friday afternoon. Cleaned and maintained circulation desk, student and staff lounges, and computer rooms.• Tasked with restructuring and reorganizing management system of journal and periodical back issues numbering in the hundreds, as well as overseeing the processing and cataloging of new incoming journals and periodicals.• Received Lindenleader Award in 2010 and 2011 for outstanding achievements in Lindenwood University’s Work and Learn program.

Chesterfield, Missouri

Transferred materials, both sending and receiving, through OCLC and InterLibrary Loan systems. Processed periodicals and journals for accuracy in library system. Gathered and processed library census data daily in order to track library usage statistics. Performed routine circulation management and shelving duties for books, DVDs, and anatomical bone models. Handled monetary transactions related to patron fines. Regularly opened the library during every shift, and closed the library during weekend shifts.

Master’S Degree, Library And Information Science, 4.0

Activities and Societies: Presented capstone paper "Gender Roles in Children's Picture Books in 2014: An Analysis of the Acquisitions.

Bachelor'S Of Arts, English With A Creative Writing Emphasis, 4.0