With over nine years of experience in the spend management industry, I currently help Concur's largest and most complex clients achieve their business goals by delivering strategic consultations that showcase the value and ROI the SAP Concur platform offers while solutioning clients business needs built upon the knowledge of current SAP Concur solutions, industry events and solution offerings. My core competencies include strategic planning, project development, program and policy administration, customer satisfaction, relationship building and maintenance, and communications. I have a Master of Arts in Organizational Leadership, a post-Master's certification in Adult Learning, and a Bachelor of Arts in Entrepreneurial and Small Business Operations. I am passionate about driving innovation and value for Concur clients by providing personalized consulting, escalation management, executive engagement, empowerment, and value management. I also leverage my coaching and leadership skills to mentor and train new and developing Care Service Managers and Implementation Project Managers and to participate in internal development teams.
Listed skills include Management, Strategic Planning, Project Management, Marketing, and 51 others.