Amanda Mead Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

• Managed a portfolio of projects (ranging from 10-20 projects at time) for top tier domestic and international medical institutions and academic facilities through Initiation, Plan, Execution, and Close.
• Engaged with stakeholders on the enterprise site from C-Suite, Corporate IT, and local facility educators and staff.
• Achieved 100% renewal rates on all assigned accounts due to significant increases in usage and streamlined implementation process.

Charlotte, North Carolina Area

• Supervised and drove effective product access strategies for the client base, including implementation for all customers utilizing remote access product line.
• Evaluated workflow and technical environment to provide optimal product implementation for over 200 healthcare systems, hospitals, and clinics throughout North America.

Charlotte, North Carolina Area

Designed and delivered product training strategies to achieve adoption and usage goals for a portfolio of 25 of the company's largest strategic accounts in the Southeast concurrently.

Increased client utilization and adoption at large healthcare systems and community hospitals by working with key C-level administrators and clinical educators to provide educational events for physician and non-physician staff and promoted the sale of individual subscriptions.

Charlotte, North Carolina Area

• Primary responsibility entailed sales and service for more than 300 clients.
• Up-sell additional tests to existing business, increasing testing volume with existing business, and working with lab vendors to increase testing revenue.
• Conducted regular onsite client calls to promote relationships, work with clients to identify problems, and proactively seek problem resolution in a timely manner.

Charlotte, North Carolina

• Communicated with doctors, nurses and reference accounts about test results and preferred specimen types for microbiology diagnosis.
• Operated in accordance of CAP, JCAHO, and NCCLS requirements.
• Additional assignments included rotating charge tech on second shift, maintaining inventory of test materials, and interviewing job candidates for the microbiology department.

Charlotte, North Carolina Area

• Provided enhanced learning experiences for nursing students through Supplemental Instruction sessions.
• Students attending Supplemental Instruction session scored an average of 10 points higher over the course of the semester.

Dallas/Fort Worth Area

• Responsible for sales and service of more than 50 client accounts.
• Retained customers by negotiating new contracts and identifying new sales opportunities with over $1 million and renewal contract value in the first year.
• Worked in a team environment to close new business through formal presentations of various value added WorldCom applications.
• Other duties included client training on WorldCom applications, contract maintenance, billing and reporting.

Medical Technology Certificate, Clinical Laboratory Science/Medical Technology/Technologist

Bachelor Of Science (Bs), Microbiology

Activities and Societies: Undergraduate Research: The Role of Norepinepherine in the Virulence of Vibrio parahaemolyticus