Amanda G, Mba - Hr Email & Phone Number

Remote

Staff Program Manager, Transformation Organization January 2019 - PresentPrepare detailed project plans defining objectives, business requirements, responsibilities of assigned staff, timeline, and expected results. Identify external linkages, interfaces, assumptions and dependencies on other projects and processes. Manage schedule, budget, resource allocation and deliverables during the execution of the project. Provide leadership to identify and clear barriers to implementation in a timely manner. Evaluate team progress, resolve conflicts within the team and ensure that project assignments are realistic and achievable. Schedule and conduct status meetings with involved staff and management to ensure timely completion of project tasks. Communicate necessary and appropriate information to team members, stakeholders, and management. Coordinate the delivery of procedures, training programs and materials in conjunction with affected departments and/or customers. Conduct post- implementation project transition, closure and lessons learned sessions. Utilization of ServiceNow, JIRA, Confluence, and Atlassian tools. Provided executive leadership relevant details to make appropriate decisions.Pr. Implementation Consultant July 2015 – January 2019Client Services Associate October 2014 – July 2015

Guam

Oversaw all personnel functions of internal and 50+ active external personnel. Maintained recruitment database for accuracy and availability. Resolved employee conflicts, payroll processing, AP and AR; including weekly invoices, collections, reconciliation, reporting. Maintained third-party vendor relationships. Developed application, handbook, policies, and memorandums to be distributed to personnel. Successfully delivered quality talent by finding and attracting top candidates. Elevated the bar for performance and culture expectations to ensure placement surpassed expectations of hiring manager. Sales - Account Manager for local business accounts including fortune 500 and small businesses – contracting, billing, proposals. PR and Marketing project creation and implementation. Member of PTAC, Guam Contractors Association and Guam Chamber of Commerce. Member of National and Guam SHRM Chapters, NISA, and ASA.

Guam

Assisted in providing recruitment and placement service to Non-Appropriated Fund (NAF) activities. Provided general information regarding position vacancies, application procedures, etc., referring inquiries about specific issues or actions to the appropriate specialist. Reviewed required documents for completion of all necessary items. Maintained applicant supply file, Official Personnel Folders (OPFs), correspondence files, etc. Performed a variety of general office duties such as receiving telephone calls and visitors, routing and filing correspondence, distributing the mail, and providing routine support tasks within the HR office.  Frequent use of the SAP HR System, HRIS database. Proctored ‘New Employee Orientation’ during employee on-boarding procedure.

Maryland, United States

Day Shift Lead May 2009 – May 2011Assisted supervisor with recruitment and interviews of eligible candidates for vacancies. Maintained mass schedule (including leave approval) of 11+ shift employees. Assisted Help Desk Manager as needed with daily tasks and projects. Conducted quality control activities and provided mentoring for shift employees. Coordinated and assisted in training of all Tier 1 staff during on-boarding and as new roles/needs developed.Account Management Team Lead May 2009 – May 2011Supported Active Directory Administrator with creating accounts based on customer needs. Account maintenance support for NAVAIR/Navy ERP Citrix Portal tools, FRC NDMS Applications, NALDA and AIM/AWSIM Program. Processed documentation (SOP) development and review, Navy Form SAAR-N document-QA and verification for security access and qualifications. Troubleshooting support, application support, and IT support for global customer base. Subject matter expert reporting directly to GS Directors and Military personnel to report trends, inquiries, and resolution.Tier 1 Analyst July 2008 – May 2011 Customer service and technical support at the NAVAIR and Navy ERP Program help desk. Handled a large call volume while multi-tasking with the below additional duties. Documented incidents in Help Desk Automotive Tool (HEAT) Application and assigning to the appropriate technical team for assistance. Website support, application support, IT support. NavyERP Procurement program support including WAWF, Government P-Card, Vendor assistance, and civilian timecard program. CTA travel assistance troubleshooting including Government Travel Card (GTA) purchase support, manual orders, DTS Website assistance. Provided triage support for NAVAIR Depot North Island Safety Office. Trained new hires throughout a rigorous four-week program.  Mentored a rotation of three employees (peer review).

Maryland, United States

Sourced qualified candidates and facilitated onboarding experience for executive, technical, and specialized placements. Advertised, screened, and interviewed candidates. Assisted in selection process and consulted clients on final selection. Notified candidates of their placement, coached those not selected, and logged for future positions. Provided executive assistant support to CEO/Owner, VP, and COO. Responsible for entire hiring process of Medical Division, working alongside an Account Manager to fulfill customer’s needs. Assisted Technical Recruiter and Account Managers in fulfillment of IT, office professional and temporary position orders. Processed benefit, tax, and insurance applications and possessing of direct hire, temporary, Corp to Corp, and temp-to-perm employees. Recruited qualified individuals, screen through intensive interviews, placed selected individuals with appropriate client firms, maintained communication through length of assignment, terminated employee when required. Assisted with payroll department need, acting as back up during key employee leave of absence.

Master Of Business Administration - Mba, Human Resources Management And Services

Activities and Societies: Beta Gamma Sigma

Bachelor Of Arts - Ba, Industrial And Organizational Psychology

Activities and Societies: Alpha Sigma Alpha, Residential Student Association, Panhellenic Association