Amanda Gray

Amanda Gray Email and Phone Number

Head of Customer Service @
Amanda Gray's Location
United Arab Emirates, United Arab Emirates
Amanda Gray's Contact Details

Amanda Gray personal email

About Amanda Gray

I am a qualified professional working in Dubai. Having worked in a variety of countries and across a broad spectrum of industries I have developed a high level of customer service expertise and skills with valuable experience in dealing with multiple nationalities and cultures.

Amanda Gray's Current Company Details
Logic Utilities District Cooling Services L.L.C.

Logic Utilities District Cooling Services L.L.C.

Head of Customer Service
Amanda Gray Work Experience Details
  • Logic Utilities District Cooling Services L.L.C.
    Head Of Customer Service
    Logic Utilities District Cooling Services L.L.C. Aug 2016 - Present
    Dubai, United Arab Emirates
    Logic Utilities, part of the Pure Logic Group of companies, was one of the first specialists in the UAE to offer complete utility solutions and services. We assist developers and owners associations that have been unable to acquire direct billing services from their central cooling service supplier by providing them with a unique metering, maintenance, billing and collections package.Our collection rates are the highest amongst our competitors, who typically only sell and install the meters and generate a bill. The most challenging part of this process is the collections period. Our team is experienced in managing customers and obtaining payment.In summary, we are the most experienced provider of this service in the region with the ability to offer an online portal and payment gateway.
  • Novus Community Management
    Head Of Customer Service
    Novus Community Management Nov 2011 - May 2016
    Al Barsha, Dubai
    The PRD Novus Group provides community management, real estate consultancy, brokerage, asset management and as well as several technical advisory divisions including Survey Services, Facilities Management, Cost Modelling, Technical Services and Reserve Fund Studies.Novus Community Management is now the largest independent manager of Strata Titled properties in Dubai, with over 16,000 units in 40 buildings and communities under management. Development Consulting work on the establishment of management structures and budgets for residential, commercial and mixed use tower buildings, villa communities and other projects in Dubai and Abu Dhabi.Having worked in a variety of countries and across a broad spectrum of industries I have developed a high level of customer service expertise and skills with valuable experience in dealing with multiple nationalities and cultures. For these reasons I have been coordinating the NOVUS Customer Service division since 2011. I am qualified in IMS Audit, along with Health and Safety procedures. Dubai has been my home for over 16 years, the last 7 within the growing Owners Association industry.
  • Place Community Managers
    Customer Relations Manager - Expert In Utility Billing And Collection Services (Primarily District C
    Place Community Managers Jul 2010 - Aug 2011
  • Palm Utilities Llc
    Customer Service Manager
    Palm Utilities Llc Nov 2007 - Jul 2010
    A private utility company (part of Dubai World) specialising in district cooling and waste water management with projects on the Palm, JLT, Jumeriah Island. Reporting to Director of Customer Service and Billing and responsible for day to day management of 8,500 accounts and reponsible for the entire procedure from developer to end user.Management of a team of 10AchievementsSetting up the department and recruitment of personnelProducing and implementing the Policies and Procedures for the departmentCertification of Internal Audit - leading the internal audit for 2010
  • Showtime Networks
    Pa To Legal Director
    Showtime Networks Nov 2005 - Nov 2007
    Reporting to the EVP and CFO and VP Legal & Business Affairs. Implementing the entire electronic database and the legal filing system.
  • British Interantional School Nigeria
    Registrar
    British Interantional School Nigeria 2003 - 2005
    Complete management of the database of all students. Printing of all school reports. Registration, invigilation and marking of all entrance examinations. Visiting primary schools to promote BIS. Complete management of confidentials files of the academic staff and students
  • Invarsat, Aberdeen, Uk
    Executive Pa And Office Manager
    Invarsat, Aberdeen, Uk Jul 2000 - Jul 2003
    Full secretarial support to SMT. Preparation of powerpoint presentations. Minute taking of monthly meetings and timely distribution of those minutes. Design, development and communication of the company intranet staff magazine
  • English College, Dubai
    Registrar And Pa
    English College, Dubai Aug 1997 - Jul 1999
    Full secretarial support to the Headmaster. Up keep of all confidentials files of the academic staff and pupils. Complete management of the databae of all students. Overseeing the entry requirements of all new students.
  • British Law Firm, Bucharest, Romania
    Pa And Office Manager
    British Law Firm, Bucharest, Romania Aug 1995 - Jul 1997
    Recruitment and motivation of staff. Requestion of office supplies. Managing credit control of the company. Full support to the resident Partner
  • Reed International, Richmond, Uk
    Pa / Office Manager
    Reed International, Richmond, Uk Jun 1986 - Jul 1988
    Full secretarial support to Financial Dir4ector, monthly liaison with 5 accountants to incorporate the figures into a spreadsheet to be sent to the UK. Recruitment and motivation of staff. Petty cash
  • Baker Hughes, Dubai
    Office Manager
    Baker Hughes, Dubai Jan 1984 - Jan 1986
    Reporting to General Manager responsible forCompletely overseeing the officeFlight and hotel bookingsConferences with overseas visitors, visa arrangements Petty cash Rig reports.
  • Sealand, Dubai
    Executive Secretary
    Sealand, Dubai Jan 1982 - Jan 1984
    Reporting to the General Manager responsible forFull secretarial support GM and frequent visitors from overseas. Maintenance/review and distribution of a number of international shipping tariffsMaintenance and preparation of the Mid East Division Revenue reporting systemTravel arrangements, hotel and conference bookings.
  • Hsbc, Hong Kong
    Confidential Secretary
    Hsbc, Hong Kong Jan 1980 - Jan 1982
    Reporting to the Deputy Group Legal Adviser responsible forFull secretarial dutiesMinutes of Board meetingsArranging conferences with CounselFlight arrangementsAdministration of expatriates' accommodation.
  • Swiss Bank
    Personal Assistant
    Swiss Bank Jan 1978 - Jan 1980
    Reporting to the Far Eastern representative responsible forComplete running of the officeWeekly telexes to the Head Office in Zurich.
  • Sworn Measurers And Weighers
    Confidential Secretary
    Sworn Measurers And Weighers Jan 1975 - Jan 1978
    Reporting to the Managing Director responsible forFull secretarial support to MD and 3 Expatriate heads of departmentsMaintenance of all the confidential files Minutes of Executive and Board meetingsManagement of the central filing systemControl of the typing pool and administration of Personnel Department
  • Ashurst Morris Crisp & Co
    Personal Assistant
    Ashurst Morris Crisp & Co Jan 1972 - Jan 1975
    Reporting to the Senior Litigation responsible forFull secretarial supportArranging meetings and conferences with CounselTaking of verbatim reports of judgmentsTravelling to the North and West of England to gather information for various cases Taking of depositions from clients.
  • Consulting Engineers, London
    Personal Assistant
    Consulting Engineers, London Jan 1970 - Jan 1972
    Reporting to a Partner responsible forFull secretarial supportArranging meetingsTravel arrangements Taking verbatim minutes at Planning Appeals

Amanda Gray Skills

Budgets Facilities Management Microsoft Office Customer Service Negotiation Teamwork Contract Management Contract Negotiation Management Team Management Project Planning Administrative Assistants Team Leadership Event Management Microsoft Excel Business Planning Training Sales Property Management Human Resources Analysis Recruiting Policy Powerpoint Operations Management Accounting Employee Relations Procurement Administration Leadership Team Building Customer Satisfaction Time Management Administrative Assistance Strategic Planning New Business Development Business Strategy Project Management Business Development Office Management Budgeting Office Administration

Amanda Gray Education Details

  • Cripplegate Secretarial College
    Cripplegate Secretarial College
    Secretarial
  • Bush Davies School
    Bush Davies School
    Dancing School
  • Bush Davies School
    Bush Davies School
    O Levels

Frequently Asked Questions about Amanda Gray

What company does Amanda Gray work for?

Amanda Gray works for Logic Utilities District Cooling Services L.l.c.

What is Amanda Gray's role at the current company?

Amanda Gray's current role is Head of Customer Service.

What is Amanda Gray's email address?

Amanda Gray's email address is ma****@****ail.com

What schools did Amanda Gray attend?

Amanda Gray attended Cripplegate Secretarial College, Bush Davies School, Bush Davies School.

What are some of Amanda Gray's interests?

Amanda Gray has interest in Children, Pilates, Yoga, Disaster And Humanitarian Relief, Golf, Animal Welfare.

What skills is Amanda Gray known for?

Amanda Gray has skills like Budgets, Facilities Management, Microsoft Office, Customer Service, Negotiation, Teamwork, Contract Management, Contract Negotiation, Management, Team Management, Project Planning, Administrative Assistants.

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