Amanda Hansen Email & Phone Number

Hoffman Estates, Illinois, United States

Manage a team of coworkers, including performance management, coaching and development and annual appraisals.Coordinate company rollouts for both supplies and fixtures.Review inventory levels for supplies and fixtures and expedite orders to ensure timely delivery.Monitor backorders to reduce backorder status.Approve invoices and route for payment.Order corporate supplies.Work closely with other departments to set up appropriate New Store and Remodel pick lists.Communicate with teams to identify and resolve any product issues.Update store order manual and ensure material safety data sheets are in compliance with OSHA regulations.Work closely with the Finance team to reconcile fixed asset inventory variances and manage expense on general ledger.Manage invoicing for Small Fixtures and Supplies, Resolve discrepancies, and present to accounts payable.Run and analyze sales and inventory reports to inform order needs.Review pricing strategies.Develop and maintain good vendor relations.Research potential vendors and products.Maintain vendor catalogue library.

Hoffman Estates, Illinois

Produced and managed accurate distribution of daily communication to the fieldCompiled creative memos, emails, and various communications to field teamsCreated, proofread, and revise communicationsCreated exciting and engaging in-store memosCommunicated in-store collateral execution standardsDeveloped and produce quarterly store signage purge documentsProduced quarterly store signage checklistsMaintained a pictorial in-house record of all active signingCreated and maintain planning calendarsMade regular visits to stores to ensure the reality matches the planAdvocated for the customers and store colleagues by ensuring store workload is minimized and customer shopping logic is embraced and not disregardedOther duties and responsibilities as they arise and/or are assigned to best support company and team initiatives

Evanston, Il

Provide a friendly, clean, well maintained state-of-the-art facility to enhance the member’s experience.Ensures staff continually keeps locker rooms, fitness floors and common areas clean, tidy and welcoming at all times. Ensures towels and amenities are properly maintained and present.Ensures staff is courteous to members and respectful of their privacy in the locker rooms. Works alongside staff to complete tasks thru leading by example to improve members experience. Connects with all members to ensure that they are enjoying their experience. Proactively interacts with members to gather feedback. Responds to member feedback with urgency and provides follow up communication with solutions Recruits and interviews for Operations department Coach, manage and schedule up to 20 team members Meet and exceed revenue goals while still providing a high level of customer service.Update past due accounts, manage payroll and supplies budget, and uphold company standards.

Bolingbrook, Il

Produce documentation for field communicationReview data and analyze trends regarding operational activities within our fieldFollow up with stores that are not meeting operational performance expectationsReview and respond to Store Operations Ultasupport tickets to follow up on field questions or issuesBalance a heavy workload and seamlessly shifts focuses to deliver on changing business needs.Integrate the Ulta Beauty brand image through internal associate tools and resources.Collaborate with leadership to understand business and end-user needs.Develop partnerships with stores and cross-functional subject matter experts to gather, understand, and verify content.Communicate feedback recommendations with tact and diplomacy.Gather content, writes, and updates documents in alignment to operational and company strategy.Use existing templates and style guides to facilitate standardization and compliance

Hoffman Estates, Il

Edit, process, and publish accurate distribution of memos and daily emails to the fieldMaintain filesCompile creative memos, newsletters, emails, and various communications to the field and officeLiaison with the IT department in the development and testing of Point of Sale Software and related training material and researching of Point of Sale related issuesCoordinate special projects with other departments as needed

Hoffman Estates, Il

Resolves product or service problems Effectively manage large amounts of incoming calls Build sustainable relationships with customers Use problem solving skills Research answers or solutions as needed Ability to multitask and adapt to a changing environmentListen attentively to caller needs; demonstrate empathy

Bolingbrook Il

Exceeds in quarterly sales goals by twenty percentLead a team to meet and exceed their sales goalsImprove floor plans to allow for more trafficEstablish customer relationshipsUtilize daily POS functionsMonitor loss prevention in the storeOpen and close the storeAssist with store inventoryComplete all required paperwork accurately

Bolingbrook, Il

Utilize daily POS functions Open and close the store Complete all required paperwork accurately

Created and operated social media accounts (Facebook and Twitter) that resulted in more customers into the boutiqueDeveloped a marketing plan for the boutique to bring in more customersMaximized traffic into the store from Facebook and TwitterAssisted in customer service