Amanda Holt Email & Phone Number

Mount Vernon, Il, Us

Charlotte, North Carolina, United States

• Demonstrated leadership in coordinating and managing all communication with contracted technicians, ensuring smooth dispatch, scheduling, and completion of orders in line with client expectations.• Regularly communicated with clients to keep them updated on work order statuses, quotes, and pricing.• Expertly handled emergency requests and client escalations, displaying problem-solving acumen and customer service skills.• Facilitated effective interdepartmental collaboration and managed vendor and client relationships.

Fort Mill, South Carolina, United States

• Managed customer orders and complaints professionally, prioritized and directed production and distribution teams to meet customer requirements.• Displayed leadership through effective team coordination and building trust with stakeholders.• Negotiated prices, terms of sales and service agreements.• Conducted regular account reviews to identify areas for improvement and ensure continued success.• Developed, maintained and utilized diverse client base.

1525 W. Wt Harris Blvd Charlotte Nc 28262

• • Effectively communicated credit decisions to clients and bankers, ways to mitigate those decisions if possible and educate on the different credit bureau attributes to have a better understanding of credit decisions.• Provided continual development and training of new team members to exceed departmental goals and plan, manage, facilitate team member training, meetings and team building exercises.• Function as a subject matter expert on policies, procedures, and processes, while ensuring all compliance and regulations guidelines were satisfied

Charlotte, North Carolina Area

• Maintained a current knowledge and compliance with Bank Secrecy Act (BSA) requirements.• Directly supervised the Personal Bankers at the assigned Branch. Responsible for daily work schedules, hiring, training, cross-training, goal setting and development, performance evaluation and disciplinary counseling of this staff.• Managed customer relationships, handling customer problems and complaints, resolving issues to improve overall service to bank customers.• Instilled a sales culture through consistent training and development of employees• Reviewed and approved the daily overdraft report.• Monitored branch operations and profitability. Helps attain internal performance objectives for branch business volume, deposit, and monitors branch budget to include income and expense control.• Responsible for promotional campaigns and product initiatives for the assigned branch.• Consistently develops employees to prepare for career advancement.

Tega Cay, Sc

Trained associate’s and assisted in their continuing development. Coordinated all lunch/break schedules for all front end associates. Coordinated all checkout areas within the store and resolved customer complaints. Ensured the company's register and cash handling procedures were followed. Corrected register errors, completed daily register audits, approved checks and bankcards when necessary/required. Monitored and maintained all front end cash levels and cash funds.

Clover, Sc

Responsible for total store functions including sales, merchandise orders, increasing revenues, controlling expenses, shrinkage and maximizing profits. Managed the daily operations of the retail unit and developed action plans to ensure the store’s success. Managed all associates and store functions by conducting all recruiting, hiring, onboarding, and training processes of all employees, scheduling and forecasting to meet the needs of the store, ordering merchandise to keep the shelves stocked at all times, and assisting regional managers with creating and improving training materials and programs. Tracked and analyzed store financial performance against targets (weekly, monthly, quarterly, and yearly) via Profit and Loss Statements (P&Ls).