Amanda Ismail Email & Phone Number

Melbourne, Victoria, Australia

Conquer the chaos of content.Bynder is the leading Digital Asset Management software platform globally. It’s a tool that embraces the way people want to work, and supports a richly integrated ecosystemMore than 1.7M users across 3700+ organisations choose Bynder as their brand ally to unify and transform the creation and sharing of assets, inspire teams, delight customers, and elevate business.Founded in 2013, Bynder has since grown to over 500 employees in eight offices… Show more Conquer the chaos of content.Bynder is the leading Digital Asset Management software platform globally. It’s a tool that embraces the way people want to work, and supports a richly integrated ecosystemMore than 1.7M users across 3700+ organisations choose Bynder as their brand ally to unify and transform the creation and sharing of assets, inspire teams, delight customers, and elevate business.Founded in 2013, Bynder has since grown to over 500 employees in eight offices around the globe. For more, visit www.bynder.com. Show less

I developed a consultancy business to help organisations implement efficient business strategies. I consulted with clients to understand their needs and goals, creating tailored plans to achieve them. Services provided included website design, marketing, advertising, sales strategies, project management, and vendor sourcing. I built a strong, diverse client base across various business sizes, brands, industries, and locations in Australia. My comprehensive support enabled clients to enhance… Show more I developed a consultancy business to help organisations implement efficient business strategies. I consulted with clients to understand their needs and goals, creating tailored plans to achieve them. Services provided included website design, marketing, advertising, sales strategies, project management, and vendor sourcing. I built a strong, diverse client base across various business sizes, brands, industries, and locations in Australia. My comprehensive support enabled clients to enhance their operations and achieve their objectives effectively. This broad expertise and dedicated approach allowed me to establish a reputation for delivering valuable, results-driven consultancy service across various verticals. Show less

London Area, United Kingdom

Full P&L responsibility for Europe/UK, driving financial performance and strategic growth. Additionally, lead key global projects, contributing to international expansion and innovation. Part of Executive Leadership Team, responsible for shaping market presence, operational efficiency, and fostering a culture of excellence.

Management and coordination to customer success teams across the United States, United Kingdom, Australia and New Zealand. Oversee global marketing activities with a view to building strong relationships with new and existing clients. Coordinate the efficient roll-out of projects focused on monetisation and commercialisation by proactively leveraging products and service offerings consistently across the global business. Contribute to product development through working closing with local teams… Show more Management and coordination to customer success teams across the United States, United Kingdom, Australia and New Zealand. Oversee global marketing activities with a view to building strong relationships with new and existing clients. Coordinate the efficient roll-out of projects focused on monetisation and commercialisation by proactively leveraging products and service offerings consistently across the global business. Contribute to product development through working closing with local teams to obtain requirements and deliver new features to the market. Show less

Promoted to Head of Customer Success from Customer Success Consultant, I managed a team of 15 consultants and managers across three organisations. I led onboarding and account management for high-value clients, including new product roll-outs to corporations and government agencies. I developed SOPs for onboarding, implementation, training, and account management, and trained staff on multiple products to boost efficiency. By supporting staff to meet targets and providing performance tracking… Show more Promoted to Head of Customer Success from Customer Success Consultant, I managed a team of 15 consultants and managers across three organisations. I led onboarding and account management for high-value clients, including new product roll-outs to corporations and government agencies. I developed SOPs for onboarding, implementation, training, and account management, and trained staff on multiple products to boost efficiency. By supporting staff to meet targets and providing performance tracking, I ensured high operational output. I collaborated with stakeholders to ensure timely, budget-aligned delivery and contributed to product direction as a key member of the product development team. Show less

As a Customer Success Consultant in a startup, I managed all customer-facing activities, including project management, budget scoping, and time estimations. I supported clients through onboarding, system configuration, training, and ongoing assistance. I contributed to product development and design, and handled marketing and administrative tasks such as campaign creation, branding, copywriting, social media management, and advertising. I established efficient internal processes to foster… Show more As a Customer Success Consultant in a startup, I managed all customer-facing activities, including project management, budget scoping, and time estimations. I supported clients through onboarding, system configuration, training, and ongoing assistance. I contributed to product development and design, and handled marketing and administrative tasks such as campaign creation, branding, copywriting, social media management, and advertising. I established efficient internal processes to foster scalable business growth. My role was pivotal in setting the foundation for the company's success and ensuring a seamless customer experience. Show less

As a leader of over 20 consultants and customer success team members, I implemented key business improvement processes and operational plans to enhance team functionality. I successfully led teams to achieve around 40 software implementations per month, generating over $10,000 in additional monthly revenue. I coordinated multiple projects, including website development and office relocation. I also oversaw a 5% price increase with minimal disruption, maintaining customer complaints at just 1.4%… Show more As a leader of over 20 consultants and customer success team members, I implemented key business improvement processes and operational plans to enhance team functionality. I successfully led teams to achieve around 40 software implementations per month, generating over $10,000 in additional monthly revenue. I coordinated multiple projects, including website development and office relocation. I also oversaw a 5% price increase with minimal disruption, maintaining customer complaints at just 1.4% of the customer base. Show less