Customer + Ops Manager with 15+ yrs in customer-facing and executive leadership roles in the tech space.My multi-faceted experience, including; member of the global executive leadership team, running regional + functional teams locally and globally (ANZ, UK/Europe), performing individual contributor roles in Customer Success + Onboarding roles, makes me uniquely placed to understand the realities of the coal-face, whilst maintaining the big-picture. This experience has evolved into me possessing an intrinsic understanding of people, product, and process to craft and deliver innovative solutions that achieve targeted outcomes.In terms of my approach, I embrace creativity, curiosity and empathy as core pillars in everything I do.
Listed skills include Leadership, Customer Experience, Information Technology, Long Term Customer Relationships, and 42 others.