Amanda El Khatib Email & Phone Number

• Develop engaging and persuasive copy for various industries and clients, and conducting proper research for topics• Integrate targeted keywords seamlessly into content while maintaining readability and natural flow.• Work on a diverse range of projects, adapting writing style and tone to suit different industries and audiences

• Managing all SEM social media content, email campaigns, and press releases• Creating and maintaining all company collateral• Managing all of SEM trade shows, both domestic and international• Designing webpages in WordPress• Leading photography shoots and post-shoot editing, while co-leading video shoots and producing video commercials• Creating and producing quality advertising materials

Westborough, Massachusetts, United States

• Content creation (blogging, whitepapers, articles, email, videos, ad, social media, e.g.)• Created and maintained all company collateral (manuals, sell sheets, operating procedures, e.g.)• Designed webpages from the ground up in WordPress• Led photography shoots and post-shoot editing• Co-led video shoots and producing video commercials• Utilized social media platforms to garner customer interest and create brand awareness• Created effective and engaging email promotions• Google AdWords campaigns• Tracked and followed up on leads, and funneled qualified leads to sales team• Created and produced quality advertising materials

• Directly supported the Office of Student Affairs through the Associate Dean of Students for Diversity and Inclusion, Multicultural Peer Education, Student Engagement, Student Conduct, and HC Band• Stewarded multiple work study students • Created flyers and report materials through graphic design for both division wide and campus wide distribution• Coordinated majority of Commencement planning logistics (tasks included contacting various vendors, creation of Commencement announcements, notifying students and parents of Commencement events, etc.)• Planned divisional holiday party, including venue, menu, party events, and communications• Coordinated communications and application process for Desmarais Scholarship, an annual scholarship offered to juniors and seniors• Routinely scheduled conduct meetings between students and Associate Dean of Students, updated cases in Maxient and other case management platforms, and running background checks while maintaining confidentiality• Created and distributed brochures and flyers for student-facilitated programs, program logistics, President briefing material, catering services and budget reconciliation such as billing and expenses• Created and ran reports for student conduct issues• Provided administrative support and general office management

Worcester, Ma

• Provided administrative support and general office management• Oversaw Class Letter program by sending out class letters both electronically and by mail• Monitored student Phonathon nights and Student Philanthropy operations• Served as the College liaison to all of the post-60th reunion classes • Assisted in the collaboration and planning of fundraising events, such as Giving Challenges and served on sub-committees• Assisted with data analytics and HCF technology• Hired and supervised student workers• Assisted the Office of Advancement Services with prepping monetary gifts for processing

• Targeted audience through research of tags and hashtags pertaining to mental health in order to increase site traffic • Created content and graphics for social media platforms to direct followers back to specific blog posts • Inserted Dear Hope watermark on all graphics to create consistency and brand recognition across platforms• Contacted potential contributors to showcase their personal story through art, poetry and photography

Pittsfield, Massachusetts Area

• Monitored and posted daily on SoCo social media outlets, including Facebook, Instagram, and Twitter• Created engaging content for social media platforms, including food photography and graphic design• Built SoCo's email list of customers both in-store and through wholesale operations, and craft weekly email blasts• Developed regular communication with customers• Assessed existing loyalty program• Built presence in traditional and social media outlets, causing our Instagram follower count to double in size• Managed paid and unpaid advertising and promotional efforts• Collaborated with the CEO, store manager, and other administrators to create fun and interactive in-store events

Pittsfield, Ma

• Provided excellent customer service• Organized visual displays of merchandise and maintain store cleanliness• Prepared, sliced, weighing, pricing, and merchandising the department's deli products and prepared food orders

Pittsfield, Massachusetts Area

• Monitored and posted daily on website and social networking accounts• Contributed to website redesign project and created signage for displays and events

• Created posters, flyers and content for email marketing promotion to increase participation• Set up and reviewed details including media and catering prior to event • Attended events and engage with attendees to ensure a positive experience• Collaborated with the Director of Event Management and other administrators when planning campus events, such as Commencement and a campus visit from Senator Elizabeth Warren in 2016

Lenox, Ma

• Scheduled Visitor Center Representatives and maintain their pay roll• Had an awareness of all the amenities, grounds and programs • Answered questions regarding amenities both on the phone and in-person• Created a “Tanglewood in a Day” itinerary document for distribution to Tanglewood and BSO staff and general public• Provided excellent customer service and ensure a positive experience for all patrons

Westfield, Ma

• Wrote news releases and features for publication in various external media• Coordinated media contacts with campus sources, such as setting up interviews• Collected and maintained clip files on Westfield State University appearance in the media

Lenox, Ma

• Scheduled Wheel and Lawn Chair Attendants and maintained their pay roll and supervised attendants• Assisted patrons in transportation around grounds following all safety regulations• Completed cash register transactions accurately• Held position as Wheelchair Attendant (Seasonal) from June 2012 – August 2013