Amanda Kissinger Email & Phone Number

United States

Fort Wayne, Indiana Area

Update and add new content to company intranet pages using HTML, CSS, VBScript, C#, Razor Pages, JavaScript and T-SQL.Create reports using SSRS and Power BI.Create labels in BarTender.

Warsaw, In

Hardware, software, and Windows OS support in the office and production areasLocal website design and updating using HTML, CSS, Java Script, and Visual StudioVerizon VCE VOIP physical implementation and phone configuration

Hardware, software, and Windows OS support in the office and production areasComputer imaging/reimagingHard drive archiving with CommvaultAccount setup for Box.com and AT&T conferencing

Monroeville, In

Hardware, software, and Windows OS support. Server and network setup and maintenance.

Fort Wayne, Indiana Area

Answer calls and respond to emails from hospital staff needing help with computer and telephone issues.Provide initial over the phone hardware and software trouble shooting.Create tickets and assign them to the appropriate hardware, software, or network group.Call on call specialists for issues needing immediate attention.Process requests for new access and termination of employee computer access.

Fort Wayne, Indiana Area

Team Lead Hitachi Technical Support Line Over the phone hardware and operating system support for Hitachi laptops Setup repairs, took part orders and accepted payments Performed QA checks, project coordination and reporting for team Prepared weekly and monthly phone and activity reports Call Coordinator Took orders for computer parts from Hewlett Packard technicians over the phone Arranged couriers, tracked shipments, and expedited jobs when needed

Fort Wayne, Indiana Area

Created a program that tracked client information, pricing, contracts, proposals, and services provided using Microsoft Visual Basic and Microsoft Access.Maintained PC hardware, software, and the networkProvided user support and training for office personnel

Aas, Computer Information Systems

Coursework in Visual Basic, C++, RPG, and Java

Bsw, Social Work

International Studies

Coursework includes statistics and data mining