• Business Operations supporting the Supply Chain• Leads the integration among supply chain functions to collect, organize, and prepare Executive level briefings with talking points for the Senior VP of Supply Chain • Acts as a liaison and “ambassador” for these directors by communicating goals, expectations, assignments, to a variety of stakeholders• Leads supplier engagement operating rhythm, program reviews, development readiness assessments to ensure successful supplier management • Leads various stakeholders across different originations and from multiple levels (Supply Chain leadership, category leaders, SMEs) to develop information for use when preparing executive presentations for internal report-outs at BCA, enterprise, and CEO level • Leads, develops and executes alignment with LEAN, Agile, Oobeya methodologies in support of Supply Chain director and the executive leadership team

• Responsible for supporting the procurement needs of business teams within the Microsoft Contractor Hub Program, specifically acting as a business customer partner/advocate for identifying, developing and implementing sourcing strategies, assisting in the navigation of procurement process at Microsoft and liaising with the Global Procurement Group (GPG) and other procurement teams.• Negotiating and analyzing existing Procurement processes, tools, including implementing changes to best support end users• Drove vendor performance initiatives, improving scorecard results from a probationary “D-” to consistent “A” performance. • Partnered with vendor to establish a continuous improvement program that transformed vendor services from transactional to value-add.• Currently managing over 100 vendors within GPG, which supports a billion plus dollars of business within the first year.• Identify future contingent staff program opportunities, solution future models for scale, quality, cost savings, and build business case for executive approval.• Constructed detailed project schedules for multiple work streams, spanning tool development, configuration and change management activities to reduce risk, enforce timeline adherence and assign responsibility• Increased knowledge of country-specific HR policies and regional statutory regulations to align program strategy with identified business needs.• Defined scope through monthly category spend analysis married with reporting metrics and business analytics.• Developed issue tracking matrix through which program risks were triaged to appropriate support teams and monitored through resolution.• Communication with stakeholders, internal and external to the organization throughout implementation.

• Managed consultative Managed Service Provider Solutions for operational service delivery for MSP account• Advised and counseled on employee relation issues, team development, retention strategies, terminations, and other HR activities, providing recommendations to management that improved retention rate by 15%• Maximized revenue for 12 sites MSP suppliers while executing overall program within deadline• Prepared internal and external new business proposals packages through Project Management standards and practices, and Statement of Work • Facilitated agreement on key metrics with clients including Service Level Agreements (SLA), Key Performance Indicators (KPI), supplier scorecards, and compliance• Coached supervisors and employees on relevant HR policies, state and federal employment laws, ADA, FMLA, employee benefits, and other HR initiatives• Recommended creation of enhanced, engaging, and valuable new hire orientation program that improved recruitment efficiency by 18%• Accountable for 68 vendors and suppliers to ensure client satisfaction within all business lines including Manufacturing, Engineer and Technical, Medical and Science, Operations, and Professional• Maximized Vendor Management Systems technology use, ensuring optimum, cost-effective, and quality results

• Managed on-site full life cycle recruiting programs for Philips including Lighting, Healthcare, Consumer Lifestyle, Group Management and Services, and PGI• Delivered quality program in Quality Business Reviews (QBR) with client and supplier community• Leveraged partners in labor supply chain to optimize client workforce and drive program team to reach agreement with client, achieve targeted milestones, and realize appropriate benefits• Recruited, screened, and selected candidates for salaried non-exempt, exempt, and leadership roles• Collaborated with line managers, senior leaders, HRBP, and shared services to develop strategies for services organization including benefits, recruiting, compensation, cost savings, reporting, and training• Reduced recruiting time-to-fill cycle time by 15%• Analyzed profit and loss figures, financial budgets, and end of month reports