Engineering

• Managed and trained the Federal Aviation Administration (FAA) Accreditation Audit Team to conduct FAA Accreditation audits for Non-Airborne Software in support of FAA and Boeing Quality Management System requirements in order to maintain Boeing Commercial Airplane Type Certificate (PC700)• Scheduled and tracked FAA Accreditation audits using TFS Kanban Boards as well as provided project management support for the FAA Accreditation Audit Team• Conducted FAA Accreditation, Compliance and SOX Audits to support FAA and Boeing governance, policies and procedures • Created and reported audit findings reports, process improvement plans (PIPS) and formal review metrics to impacted teams and Senior Management • Created process guidelines and training documentation and provided Project Readiness Training• Communicated pending deadlines and potential risks to stakeholders.

•Conducted formal/informal Quality Assurance Reviews of software artifacts and processes to ensure that teams followed ITUP and conducted SQA training•Created and reported SQA findings reports, process improvement plans (PIPS) and formal review metrics to impacted teams and Senior Management •Communicated pending deadlines and potential risks to stakeholders.•Coordinated work with other SQA Auditors within the group•Anticipated, resolved and tracked issues and action items •Participated in project team meeting and peer reviews•Coached/mentored and provided continuous process improvement recommendations to teams

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•Provided project management support for the Lightspeed Broadband Network Management System•Managed project releases by processing change requests as well as following up on estimates and approvals•Coordinated, scheduled and facilitated estimation meetings•Created and updated key project artifacts

•Provided project management support for the IT Supply Chain – Warehouse Management Systems Project while working with the project lead to enure a productive working environment•Created and delivered several key project artifacts to the project and management teams that consisted of: Monthly Project Reviews (MPR), Master Project List (MPL), ProjTrac, Forecasting (RFD) and weekly dashboards •Coordinated project efforts and tracked statuses among several THD matrix teams and vendors•Identified, documented, and mitigated project issues and risks •Coordinated, scheduled and facilitated all project status meetings and other project related meetings•Created/maintained the project plan that included the work breakdown structure and project milestones•Participated and assisted in project reviews•Maintained and tracked the project resource allocation and managed a budget that exceeded 25 million dollars•Developed and managed the team’s change control process methodologies•Maintained and stored pertinent documents in THD central repository•Ordered, monitored, tracked and received purchases (hardware, services & software) exceeding 10 million dollars using the Ariba Ordering System.

•Worked on various multi-departmental applications/projects including: Engineered Service Measures (ESM), Service Activation and Repair Tool (SAR), Hal Henderson Misc., ADEPT and LMOS Replacement Project •Created and maintained over 300 MS Project/NIKU/Clarity time reporting work plans across multiple project applications/departments (Customer Markets, Network and Shared Services) •Communicated requirements, project plans, and scope changes to affected team members •Developed and reviewed project estimates using estimating models, best practices, and past experience •Measured/monitored progress to ensure that the project was delivered on time and within budget•Reviewed and managed all changes to the requirements through a formally defined scope change process •Developed, implemented, and maintained the Project Management Plan, including the configuration management, risk management, issue management, communication plans and Intergroup Coordination Plan •Ensured that project team followed all Quality Assurance processes for the Sourcing Arrangement Methodologies (SAM) and quality management reviews •Controlled Project activities for scheduling, forecasting, budgeting, monitoring, analyzing and reporting costs •Accounted for approval of all Phase and Project closeout activities, including those with external stakeholders •Facilitated Project status meetings as well as recorded and communicated status to teams/stakeholders •Ensured that project met SOX audit requirements •Coached/mentored teams on SAM processes/deliverables and conducted Quality Assurance training

•Provided Staff Analyst skills to support the TELSAM and CRIS Studies Team•Supplied BellSouth Business Unit with ad-hoc reports•Rewrote TELSAM application and interacted with users to define project requirements•Created project plans, detail designs, work plans and test plans•Analyzed, coded, tested and implemented COBOL/DB2 software for CRIS Studies and TELSAM Team, as well as provided production support•Performed project walkthrough for clients and created program work flows

•Developed and maintained on-line screens and Billing software in a COBOL/DB2 and Information Engineering Facility (IEF) environment as part of the Usage Processing Systems Development Project •Maintained Assembler and COBOL software for Customer Records System and Front-end Service Orders while providing system support when daily and nightly on-call•Coordinated system releases, created estimates and designed flowcharts, UCC7 and Bachman charts

•Developed and maintained COBOL programs to support the Customer Records System while being daily and nightly on-call.•Coordinated system releases and created job control schedules/run books.