Amanda Lewis Email & Phone Number

Pownal, Vermont, United States

The Customer Success Director advises and guides a variety of strategic customers, ensuring they Go Live successfully, adopting and continually driving business value from the TotalTrax solution. The Customer Success Director works closely with assigned customers to discover their business issues/challenges and partner with them on the best ways to use.

Graham, TX

Responsible for Inside Sales and Lead Generation efforts through dealer network and direct client opportunities. Daily functions include quoting new opportunities, vetting prospects for enterprise-level proposals, generating new leads by partnering with marketing and demand creation programs, existing customer support and add-on orders. Additional.

Graham, TX

Newport, Delaware

Manage and oversee all aspects of Customer Service policies, objectives and initiatives. Develop and establish procedures and policies governing customer correspondence, order entry and customer inquiries.

Manage daily Customer Service activities and provide assistance when needed to resolve issues in a timely manner in order to promote customer satisfaction.

Supervision of the Customer Service department, providing assistance to Customer Service Representatives in daily tasks and helping to solve more complex issues.Sales support for approximately 30 international master distributors of ShockWatch products throughout the world. Includes processing of orders, quoting, providing product information and general.

Responsible for providing support to the Regional Sales Managers, assisting current and potential customers regarding new orders, product information and the status of existing orders. This includes and requires interfacing with manufacturing and corporate administrative personnel regarding product and customer requirements.

Responsible for assisting the Employment & Benefits Supervisor with the day to day administration of the employee benefits programs, including enrollment and upkeep. Also responsible for assisting with new hire paperwork and other employment cycle related maintenance.