Amanda Hester Email and Phone Number
Amanda Hester work email
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Amanda Hester personal email
Experienced Relationship Manager with leadership experience in the SaaS industry. Reputed for strategic thinking, ability to cultivate strong client relationships, discern client-insights, deliver outstanding client experiences and value realization. Exceptional ability to motivate and influence. Passionate about developing new and innovative strategies to nurture, expand and retain clients.
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Senior Account Executive, Commercial SalesPendo.IoRaleigh, Nc, Us -
Sr Customer Success ManagerQ2 Jan 2022 - PresentRaleigh, North Carolina, United States -
Sr Relationship ManagerQ2 Dec 2019 - Jan 2022Raleigh, North Carolina, United States
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Sr. Client Success ManagerPrecisionlender Jan 2019 - Dec 2019Raleigh-Durham, North Carolina Area -
Client Success ManagerPrecisionlender Jul 2016 - Jan 2019Raleigh-Durham, North Carolina Area• Develop a trusted, strategic advisor relationship with each client to ensure clients are achieving the greatest possible ROI• Identifies product expansion opportunities to align with client's strategic goals• Manage and negotiate renewals and upsells• Implementation project manager• Oversee adoption, promote best practices, ensure client satisfaction; continually drive incremental value• Collaborate with clients to identify their desired outcomes and priorities, establish key performance indicators; instrumental in client achievement of defined goals• Client advocate for issues/product gaps across internal departments (Sales, Development, Marketing, Consulting, Support)• Developed and led Tech Touch model strategy and content • Leads and executes monthly strategy and product update education webinars
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Client Success ManagerDude Solutions Nov 2015 - Jun 2016Raleigh-Durham, North Carolina Area• Drive revenue through the expansion of SaaS solutions and services• Oversee adoption and promote best practices; continually drive incremental value and ROI• Collaborate with sales to ensure growth attainment and increased footprint• Responsible for retaining clients and preventing churn • Partner with Client Enablement team to drive one-to-many programs -
Implementation ManagerDude Solutions Nov 2014 - Nov 2015Raleigh-Durham, North Carolina Area• Manage all aspects of new client implementations including: effective hand-off from sales team, data collection, develop implementation plans: including recommendations of application features and functions to meet client specific needs.• Develop and conduct virtual and in person training sessions on SchoolDude’s 11 SaaS applications for new clients. As well as provide trainings for 100+ clients at Dude University, the yearly conference.• Maintain accurate and complete implementation plans, documentation in Salesforce.• Report enhancement requests and bugs on behalf of client to Development team.• Provide comprehensive and skilled post live client support via phone, email and chat to support clients around the world.• Work with Implementation team to collaboratively improve documentation, implementation processes and standards.• Use in-depth knowledge of client processes to identify upsell opportunities and pass leads onto Sales team.• Drive self-development and continuous learning by actively participating in training courses, executing development feedback goals and studying industry case studies.
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Technical RecruiterAccentuate Staffing Sep 2013 - Nov 2014Raleigh-Durham, North Carolina Area• Coordinate client interviews, debrief and coach candidates through the hiring process •Work directly with clients to define the scope and objectives of projects and present recruiting solutions and strategy•Recruit prospective candidates via networking, cold calls, Internet, sourcing, and other creative techniques. Enhance retention and establish strong pipeline of candidates through regular follow up and relationship building•Perform candidate technical assessments. Source and package candidates according to client requirements -
K-6 Certified TeacherWake County Public Schools Feb 2008 - Sep 2013Raleigh-Durham, North Carolina Area
Amanda Hester Skills
Amanda Hester Education Details
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Elementary Education; English And Communications
Frequently Asked Questions about Amanda Hester
What company does Amanda Hester work for?
Amanda Hester works for Pendo.io
What is Amanda Hester's role at the current company?
Amanda Hester's current role is Senior Account Executive, Commercial Sales.
What is Amanda Hester's email address?
Amanda Hester's email address is am****@****ing.com
What schools did Amanda Hester attend?
Amanda Hester attended University Of North Carolina At Charlotte.
What skills is Amanda Hester known for?
Amanda Hester has skills like Staff Development, Teaching, Customer Service, Leadership, Curriculum Design, Human Resources, Cold Calling, Interviews, Sourcing, Training, Recruiting, Coaching.
Who are Amanda Hester's colleagues?
Amanda Hester's colleagues are Anandhu A, Yoshiko Barrows, Jose Garcia, Royal Raina, Chanel Glasses, Maguluri Pavankumar, Kalaiselvan Baskaran.
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Amanda Hester
Austin, Tx1shawmut.com1 (617) 6XXXXXXX
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4steadfastliving.com, yahoo.com, yahoo.com, cushwake.com2 +168255XXXXX
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Amanda Hester
People First Leader | Region Vice President Sales | Supply Chain & SourcingArvada, Co2freshpoint.com, freshpoint.com -
Amanda Hester
Product Advocate | Transforming Healthcare With Innovative Electronic Health Record Solutions | Driving Efficiency, Accuracy, And Patient-Centric CareCharleston-Huntington Area2lowes.com, energysociety.org
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