Outdoor Programs And Outreach Lead
Hadley, Ma
Mobilized participation for Outdoor Discovery Schools (ODS) free programming and experiential events by driving creative social media marketing and outreach and coaching employees to promote programming; Responsible for all aspects of free ODS programming, including marketing, scheduling, and delivery of clinics, outings, and speakers resulting in free program participation goals exceeding company-wide expectations; Serve as Leader on Duty, with responsibilities including driving sales and service, deploying staff and resources, and coaching staff on standard operating procedures and excellence in customer service provision; Model and deliver world-class customer service and maintained professional presence with instructors, outside agencies, and partner organizations as an L.L. Bean ambassador