Created analysis plans, prepared deliverables, and presented results for pharmaceutical and provider clients utilizing healthcare claims data, Epic hospital records, and public data.Collaborated with internal experts and clients to gather requirements and iteratively develop research questions for clinical or utilization metrics. Managed client relationships and project deadlines. Led and mentored teams of 2-6 junior analysts to conduct analyses using SQL, SAS, and Python.

Analyzed medical and pharmacy claims, prior authorization data, specialty pharmacy orders, and census data with SAS and RDefined research problems, conducted analyses, and presented results for external conference abstracts and publications Collaborated with product and clinical partners to set strategic goals and to develop business cases and analyses of return-on-investment for potential programsEvaluated effectiveness and modeled outcomes of clinical and operational programs for internal and external decisionmakersStreamlined recruitment criteria and mentored 6 new hires through onboarding

Directly supported clients using proprietary reporting tools, planning analyses, database structure. Managed and led client training on IBM WH tools.Analyzed medical and pharmacy claims to create monthly reports and in-depth analytics for Medicaid and the state health benefit plan. Created visualizations using Excel, ArcGIS and Tableau. Presented findings in writing and in presentations to clients.Conducted monthly database testing and wrote user alerts to inform the client of data quality issues, changes in database structure, and additional tool functionality.

Coordinated committees to improve use of data and resources within the branch and to build capacity for scientific research projects using externally-acquired datasets within the center.Analyzed hospital administration surveys and hospital discharge records to support national syndromic surveillance program and evaluation efforts using SAS, R, and ArcGIS.Translated findings into ad hoc factsheets, maps, and visualizations on hospital capacity, emergency room utilization, health IT capacity, and meaningful use.

Worked one-on-one with graduate students to develop their evaluation plans and refine data collection tools for utility-focused evaluations for local organizations. Taught sessions on data collection through surveys, focus group discussions, interviews, and document analysis. Graded homework and provided feedback to ensure comprehension. Worked collaboratively with professor and other TA as part of team-teaching experience.

Developed external documents for the public based on technical reports and evaluation analyses. Completed review of program design documents, including streamlining and crosschecking workplan, budget, as well as monitoring and evaluation plans for alignment and major gaps.Created a guide to writing case studies and remotely trained country office in methods.Supported grant activities, including logistics coordination for program design workshop, mapping of human-interest stories, and literature review on a variety of topics.

Conducted research using Pubmed, wrote literature review, supervised two other students and edited subsequent drafts for publication. Created a measles risk assessment tool specific for complex humanitarian emergencies.

Responded to local and national disasters by setting-up and managing shelters, liaising with fire departments, conducting on-scene and follow-up client casework, distributing emergency financial assistance, connecting clients with community resources, created volunteer schedules, and deployed Disaster Action Team volunteers. As the resiliency lead, established contact with and organized emergency preparedness events for over seventy schools and organizations. Created and presented targeted hurricane preparedness and fire safety education programs for youth, adults, and vulnerable populations. Worked with non-profit leaders to create emergency Continuity of Operations Plans. Created an instructional guide and contact list for future generations to continue the resiliency education.Spearheaded capacity building activities, including devising methods of tracking volunteer hours, developing a regional standard operating procedure for conducting surveys to evaluate delivery of emergency services, and direct volunteer training and recruitment. For 2014 Mardi Gras, helped recruit and train nearly 300 volunteers to staff first aid tents around the city.

Provided computer and technology support for students, faculty, and visitors, including troubleshooting problems, explaining system changes, and putting in tickets for further assistance. Checked out printed materials, videos, DVDs, and computers. Maintained well-organization inventory of reserve materials. Frequently trained and supervised new employees on all work aspects.

Participant in a competitive Centers for Disease Control-funded internship program with the University of Michigan Future Public Health Leaders Program.Devised branding for major fundraising event for the Huron River Watershed Council andimplemented event PR, including website, merchandising, social media, and print and radio ads.Developed literature for homeowners and program evaluation mechanisms in a trial to identifyfailing septic tanks.

Participant in a competitive Centers for Disease Control-funded internship program with the University of Michigan Future Public Health Leaders Program.Collected and analyzed water samples for E. coli concentrations to produce a formal report tothe City of Ann Arbor on the feasibility of a beach monitoring program

Performed field and lab work investigating the correlation between Sudden Aspen Decline inthe Southwest Colorado and the prevalence of Sin Nombre strain of hantavirus in deer mouse populations where human-animal interactions are high.

Conducted door-to-door sales and follow-up. Answered phones, greeted customers and managed office.