Innovative and forward-thinking professional, skilled at resolving complex customer issues in a timely manner with a background in customer success/support, insurance production, and project management. Offers great adaptability and creative problem-solving skills, with ability to develop and maintain customer relationships while collaborating with customers to maximize productivity and efficiency. Passionate about the customer experience with strong technical aptitude and ability to quickly adapt to new systems. Highly interested in Cryptocurrency, Cybersecurity, and Information Technology. Excellent communicator, with proven strengths in managing multiple priorities and delivering high quality work under tight deadlines.