Account Manager
Current• Oversee a team of 8 people, focused on supporting 8 client accounts; responsible for direct report client assignment and project allocation.• Manage, mentor, recruit, train, and develop internal team of direct reports including managing HR processes, conducting training exercises, coaching, and team culture development.• Contribute to constantly improving processes and procedures and finding ways to be more efficient and streamlined.• Driving client growth by developing partnerships, maintaining a consistent engagement strategy, identify revenue opportunities, provide solutions, set expectations and conduct business review meetings with clients. • Collaborate with internal teams to provide information and project direction to ensure meeting of customer needs and expectations including project management, online store development and new client transitions from onboarding.• Maintain client inventory and agreements, execute high-profile projects, marketing campaigns, bulk orders, client conference, company rebrands and nation-wide initiatives. • Attend industry event and client conferences to better understand the market changes, client challenges and trends
