Amanda Marshall Email & Phone Number

Alpharetta, Georgia, United States

• Oversee a team of 8 people, focused on supporting 8 client accounts; responsible for direct report client assignment and project allocation.
• Manage, mentor, recruit, train, and develop internal team of direct reports including managing HR processes, conducting training exercises, coaching, and team culture development.
• Contribute to constantly improving processes and procedures and finding ways to be more efficient and streamlined.
• Driving client growth by developing partnerships, maintaining a consistent engagement strategy, identify revenue opportunities, provide solutions, set expectations and conduct business review meetings with clients.
• Collaborate with internal teams to provide information and project direction to ensure meeting of customer needs and expectations including project management, online store development and new client transitions from.
• Maintain client inventory and agreements, execute high-profile projects, marketing campaigns, bulk orders, client conference, company rebrands and nation-wide initiatives.

Duluth, Georgia, United States

• Proactively contacting clients to offer business advice and insights about their call volume and their sector and also introducing new products and services to existing clients
• Keeping CRM up to date with cases, activities and any related information regarding client accounts
• Ability to work across a wide range of teams including Sales, IT, Finance, and Receptionists to ensure teams are well informed and offer my support to resolve issues or inquiries if needed
• Supporting clients through efficiently responding and resolving their inquiries around pricing, technical issues or any service issues experienced
• Reach monthly team revenue target by up-selling additional services and Live Chat product as well as proactively preventing client churn
• Built lasting relationships with clients, assisted with integrations and technical queries, and set up Live Chat services through various software platforms

Summerville, SC (Charleston Area)

• Create custom artwork, wall decor and graphics that service hospitality, retail and general commercial and healthcare industries
• Assist in brand strategy & complete floor plan decor layouts and designs that corporate teams and contractors utilize to complete interior remodels
• CAD & Rendering services, digital designs (murals & 3D decor), installs and more

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Aid in developing and providing paint, lighting, merchandise layout and signage construction documents for New Built and Existing Ashley HomeStores
• Make sure final designs are executed in the stores
• Manage multiple projects at a time and work directly with store owners in supporting them with their store’s needs through remodels and new construction
• Travel to stores to assist with final setup before relaunch or opening day
• Travel to Highpoint and Las Vegas Markets to set up Ashley showrooms

• Revise work orders to TSA specifications using CAD and Crown Castle sites
• Answer calls and resolve issues with work orders
• Time management of projects

FF&E Selections, FF&E Pricing and Budget Sheets, CAD Plans, Ordering Samples,Tracking

Bachelor'S Of Science, Interior Design

Dual Minor in Management and Visual Communications

Undecided