• Collaborates with Marketing Director to own and drive the visual art direction and design execution of the brand and its campaigns.• Generates innovative solution challenges in a fast-paced environment by time managing projects and implementing feedback from the clients.• Develops and maintains a design digital asset library to enhance cross-function collaboration, ensuring that design recourses are easily accessible and consistently used across the company.• Mentors junior team members and leads cross-functional teams in developing essential assets for various business units.• Designs visually striking Ecommerce websites while adhering to UI/UX design best practices and ADA legal/regulatory standards.• Creates compelling B2B and B2C email and Google marketing campaigns to captivate and engage company’s target audience. • Manages 5+ social media accounts, curates, and posts engaging content to educate and inform followers about the brand.• Collaborates with department heads to analyse various metrics to see where improvements can be made in marketing, social, and other areas of the business. • Conceptualizes unique designs for multiple medias including print digital, tradeshows, events, video presentations, t-shirts, subscription boxes and more.• Continuously conducts market research and analysis to identify trends, competitors, and customer insights, which informed strategic decision-making and product development initiatives.

• Develops captivating and distinctive branding strategies to elevate the identity and recognition of small businesses.• Designs compelling promotional assets and crafted engaging marketing emails customized to meet the unique needs of each business. • Creates user-friendly templates to optimize processes and enhance accessibility for efficient utilization.• Implements feedback from clients to refine designs and ensure final deliverables aligned with their brand identity and marketing goals.

• Produces captivating and visually appealing print and digital literature for newspaper ads, brochures, and promotional materials, consistently meeting project deadlines and adhering to brand and compliance guidelines• Creates engaging videos to promote sales and services of each branch, handling production, filming, and editing• Conducts daily maintenance and monitoring of dealership websites, specials, and social media platforms• Develops and executes marketing campaigns for email, Google AdWords, and Facebook advertising which raised consumer awareness.• Coordinates and provides support for company events, both on-site and off-site which drove customer engagement for each dealership.

Gold Star Collision/ Antonino Auto Group • Jan 2018 - Feb 2019• Answer a multi-line phone system; transfer and screen calls as needed• Meet and greet clients and other visitors• Manage incoming and outgoing mail• Provide basic and accurate information in-person and via phone/email• Managed imputing and maintaining customer records.• Tracks and collects all Accounts Receivable• Batches money, checks, closed credit cards and delivers toAccounting daily.• Perform other clerical receptionist duties such as filing,photocopying, transcribing and faxing

Michael Kia / Antonino Auto Group • Aug 2015 - Jan 2018• Answering and making phone calls to scheduling appointments with customers and other vendors.• Gathering information on vehicle perform visual inspection on cars to determine service• Follow up with customers on their service appointment and sell needed services to repair vehicle.• Following up with customers on previous appointment

Maintain the high quality of H&M customer service as per their guidelinesEnsured that all merchandise is properly received and placed on the floor in a timely manner and according to merchandise guidelinesExecute merchandising campaigns, promotions, activities and customer rounds as assigned by store managementAddress any loss prevention and safety issues that may occur while on duty and bring any escalated concerns to management teamServe as second interviewer and note taker for staff interviewsPerform all store routines, including the opening and closing of the store; follows all company practices and procedures; work with timekeeping and scheduling system and controls and complete reductionsMaximize sales through commercial focus and take action to obtain highest level of profitability for the storeActively use sales information to make business decisions regarding merchandisingApprove timesheets on a daily basis in the timekeeping systemAssigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing store

Providing quality customer service.Seeking sales over the phone while proving quality information for the,.Creating new ideas for the events going on in store.Solving computer issues and helping the customer understand computers.Selling solutions while finding the right item for the customer.