Amanda Byrd Email & Phone Number

Lehi, UT, US

Lehi, UT, US

Lehi, UT, US

Sandy, Utah, US

• Lead end-to-end implementation of assigned enterprise clients to help ensure seamless, nearshore and offshore software development talent and strong enrollment of talent for each new client
• Inform the evolving approach to account management at the firm, including target account identification and prioritization, strategy and tactic development for account growth, and measurement/monitoring
• Provide project management, market research, and content synthesis to support target client visits and account relationship cultivation
• Complete competitor analysis and maintain market pulse on competitor services and differentiators
• Create comprehensive business plans to drive new client acquisition and revenue growth
• Provide vendor's with performance and program metrics on an ongoing basis regarding their nearshore and offshore staffed talent

Lehi, Utah, US

• Drive focus and prioritization within the IT organization through establishing strategic planning and governance principles and processes.
• Manage and scale multiple vendor engagements across multiple programs, whilst driving operational efficiencies and excellent client services.
• Own vendor periodic reporting and reviews: WBRs, MBRs, ad-hoc standups, key updates to internal stakeholders and exec teams.
• Own review and ensure satisfaction of all key scorecards established for vendors to adhere to in their SOWs, including vendor performance score cards, customer experience targets, and any and all monthly contractually.
• Prepare Monthly Enterprise Vendor Management Service reporting (leveraging Jira and alike) - focusing on service levels, risks, issues, proactively identified opportunities and ideas for improvements.
• Support monthly and quarterly vendor status reporting, key supplier metrics, key risk indicators, performance metrics and periodic updates to key business stakeholders.

Lehi, Utah, US

• Manage the development and implementation of IT Vendor Management policies and procedures, and governance processes
• Responsible for leading cross-functional scoping, alignment, structuring, implementation, and management of key partnerships to achieve aggressive targets
• Establish performance metrics, partner success KPIs, reporting, and funnel management with regular internal and external reviews of established goals
• Lead day-to-day engagements with our Tech & Software partners, as well as long term strategic projects to improve processes, help us scale, and enhance our overall partner program and customer experience
• Ensure vendors conform to and advance IT Development strategic initiatives
• Responsible for Engineering department CapEx/OpEx

Lehi, Utah, US

• Sr. Global Recruiting Manager for $1.5B+ global company, with 3K+ employees (17+ foreign); develop, direct, and oversee global talent management of corporate and international offices (174+ hiring managers).
• Responsible for the management of the average annual staffing/hiring budget of $10M. Working cross-functionally with Accounting dept. and Execs to further refine, negotiate, strategize, etc..
• Primary influence and talent staffing for corporate company growth over last 3+ years.
• Created & implemented recruiting, budget, and hiring processes internationally for Mexico, Australia, Canada, Malaysia, Singapore, London, and Indonesia.
• Building ongoing retention program, already reducing attrition by over 30%; training initiatives, collaborating with key stakeholders, change management, instructional training design, orientation implementation.
• Eliminated staffing agency assistance by providing hiring manager education on developing and hiring top talent (interviewing, selection process, etc.); saved company nearly $1M in agency fees in less than two years’.

Salt Lake City, Utah, US

• Responsible for recruiting high level and highly sought-after skill-sets in software development for clientele base located across the United States (mostly in California and Utah).
• Place qualified professionals in contract, contract-hire, and permanent positions.
• Manage and mentor a team of four Senior Technical Recruiters helping to identify performance needs and set goals for achieving GM increase.
• Gather information per stats and feedback from recruiters and sales to participate in influential company meetings. These meetings focused on priority issues of improvement such as communication between teams, process.
• Screen candidates for technical skills, background/criminal/credit information, desire for looking outside current employment, and career expectations to assure solid match was being made for client, and any other.
• Independently gather information about our clientele to successfully engage and solidify the interest of potential employees for clients (spreadsheet created and distributed throughout company to help achieve a sound.

• Awarded individual “Top Rookie” award for 3+ consecutive months for most candidates and spread earned for company in the US Eastern region.
• Promoted to Senior recruiter and given full desk (responsible for candidate presentation and relationship with client) before typical one year waiting period.
• Responsible for identifying qualified technology professionals for clientele based upon requirements previously specified by client.
• Utilize developed expertise to source candidates for position client is looking to fill via company database, user groups, Linkedin.com, numerous job boards, and cold marketing.
• Qualify, interview, and prep selected individual for client presentation, while providing follow-up to candidate about interview feedback.
• Initiate background and credit check if position/offer is made to presented candidate.

Zurich, CH

· Interacted with department managers and hiring managers to coordinate tactical and strategic planning for the activities of trends, needs, hiring, and recruiting· Successfully recruited quality applicants per corporate requirements for entry-level sales and customer service associates, to full training classes of 22-40 qualified candidates per week·.

North Salt Lake, Utah, US