Amanda Norman Email & Phone Number

Greater Los Angeles Area

Glendale, Ca

- Manage a high volume of client calls and emails on a daily basis while ensuring each client has a satisfactory customer experience during the problem resolution process.- Cultivate and foster relationships with customers to provide a high level of personalized attention to improve customer retention.- Employ a calm, professional manner at all times to assure clients that all their needs will be handled.- Work quickly and efficiently to meet customer deadlines.- Adapt to a constantly evolving set of computer programs and train customers on how to use these new tools.

Naknek, Alaska

- Oversaw freezer plant production and daily operations.- Ensured sanitation of the plant and overall compliance with all national and international food regulations.- Monitored quality of the end salmon product and worker sanitation and safety.- Conducted daily inspections of the processing areas.

Pomeroy, Ohio

-Successfully transitioned all 12 supplier dairies to non-GMO feed and ensured a steady supply of this feed in the southeastern Ohio region.-Regularly visited and inspected the dairy farms to ensure they met the Snowville grass-fed standards.-Planned the raw milk procurement and tanker hauling schedules on a daily basis.-Coordinated with production demands to ensure all orders were filled.-Assisted the Sales team in coordinating vendor orders and invoices.-Answered calls, greeted guests, responded to all customer and vendor inquiries, and maintained the company's social media and website.

- Tutored student athletes in varying Spanish courses- Tutored athletes in one-on-one sessions multiple times a week- Created lesson plans unique to each student and their needs

The University Of Georgia Teaching Dairy

- Assisted in the daily milking and feeding of over 150 cows and calves- Assisted with the annual calving seasons

Bachelor Of Science (Bs), Minor In Spanish, Animal Sciences, Senior

Bachelor Of Science (B.S.), Animal Sciences