Amanda N. Email & Phone Number

Chesterfield, MO, US

Fenton, Missouri, United States

My job is half data entry, half inventory management and supplies. A typical day starts with data entry, where I enter in information about the new dealer or agent into all 3 computer systems. Then, I do supplies activities such as replenishing stock, printing out all paperwork to send out, packaging kits and sending them out to dealers and agents, while.

Chesterfield, Missouri, United States

Understanding the client's needs and explaining the different massage and esthetic services offered and suggesting what will be beneficial to their needs, following through the sales process from start to finish, answering phones, booking appointments, and taking care of anything the service providers might need.

Chesterfield, Missouri, United States

*Manage and lead a staff consisting of over 40 service providers, as well as roughly 10 front desk associates*Delegate tasks to trustworthy front desk associates daily while checking their work to ensure it was done properly*Diligently and promptly problem solve when complicated client issues arise, both in person and over the phone*Meticulously fill out.

Chesterfield, Missouri, United States

*Successfully managed 2 separate shifts with tornado warning sirens going off, and kept everyone calm*Excelled by writing the nomination that won one of our service providers Esthetician of the Year*Frequently and efficiently updating service provider’s licenses and insurances and notifying them when they are due

Chesterfield, Missouri, United States

*Integrated a whole new sales training system, and successfully re-trained the entire front desk staff at Chesterfield*Intensively re-trained not only the front desk associates at our location, but also our sister location in Wildwood, MO*Oversaw and role played the sales pitch with all staff and then gave constructive feedback to ensure success

Oak Lawn, Illinois, United States

*Observed client/staff interactions before and after appointments, focusing to ensure the sales process is perfected *Trained five new people in sales; while training two out of the five detailed opening and closing procedures*Promptly and efficiently answered phones and assisted members with any billing or appointment discrepancies *Confident enough to.

Oak Lawn, Illinois, United States

*Successfully and consistently pair guests and members with best matches - a therapist that fits their specific needs*Recommend services based on client’s skin type, Esthetician recommendations, as well as used them as selling points *Quickly assist guests and members in checking in and out, and pre-booking their next appointment*Practice performing.

Oak Lawn, IL

Oak Lawn, Illinois

Alsip, Illinois

Normal, Illinois

Crestwood, Illinois

• Evaluated and monitored 10-15 employees to achieve maximum customer satisfaction
• Managed deep cleaning, mass restocking, and selected special teams to complete objectives
• Recognized repeatedly by staff and customers for outstanding customer service
• Worked closely in a team to provide exceptional customer service
• Maintained close relationships with regular customers

Orlando, Florida

• Exceeded leader expectations by going above and beyond assigned roles to achieve maximum guest satisfaction
• Perpetually created magical, unique, and unforgettable experiences for each and every guest
• Internalized and perfected Disney’s Four Keys to Success: Safety, Courtesy, Show, and Efficiency
• Created specialized and unique Magical Moments for guests such as handing out stickers to children
• Trained Cast Members in many areas such as closing procedures, register, and creating magical guest experiences
• Recognized for outstanding work in the key of Efficiency by performing over 100 register transactions in an hour

Normal, IL

• Voluntarily assisted Professor Mary Combes in teaching American Family: Change and Diversity
• Attended class two days a week to grade assignments and exams, and take attendance
• Organized and held informative review sessions for students prior to exams
• Commended by Professor Mary Combes for outstanding work ethic, creativity, and dedication

Bloomington/Normal, Illinois Area

• Established interpersonal relationships with all patients while providing excellent hospitality
• Assisted doctor and prepared for adjustments by performing manual therapy treatments on patients
• Made appointments, filed, and maintained a clean work space to keep the office neat and orderly
• Served as main representative at Heartland College Health Fair in October 2014

Crestwood, IL

• Recognized by staff and guests for outstanding attitude, work ethic, and customer service
• Worked closely in a team oriented environment to bring guest satisfaction
• Provided optimal guest satisfaction at drive-thru during short-interval interactions
• Trained multiple employees in a specialty area

Human Resources Management And Services

Activities and Societies: Tau Beta Sigma, Big Red Marching Machine, Pep Band, Business Week Mentor Program, Teaching Assistant"Quest for.

4.29

Activities and Societies: Concert Band, Marching Band, Musical, National Honor Society, Science Club, Show Choir, Softball Team, Speech Team