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Amanda O'Donnell Email & Phone Number
Head of CRM Platforms
at
The University of Manchester
1 work email found
@unify.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of CRM Platforms
Location
Manchester, England, United Kingdom
Company size
Who is Amanda O'Donnell? Overview
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Quick answer
Amanda O'Donnell is listed as Head of CRM Platforms at The University of Manchester, a with 13421 employees, based in Manchester, England, United Kingdom. AeroLeads shows a work email signal at unify.com and a matched LinkedIn profile for Amanda O'Donnell.
Amanda O'Donnell previously worked as Senior Success Architect at Servicenow and Customer Success Director at Salesforce. Amanda O'Donnell holds 2:1, Applied Social Studies And English Lit from Keele University.
Company email context
Email format at The University of Manchester
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{first}.{last}@unify.com
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AeroLeads found 1 current-domain work email signal for Amanda O'Donnell. Compare company email patterns before reaching out.
Profile bio
About Amanda O'Donnell
Highly versatile and experienced SaaS specialist with multiyear experience as the customer, vendor, and partner.Accomplished business consultant, coach, and leader. Builds and empowers teams to ensure the highest standards of customer success and customer experience. Customer first mindset, with a successful track record in delivering measurable ‘life after go live’ business value. Robust technical knowledge, adept at identifying and bridging the gaps between people, process, and technology.
Listed skills include Leadership, Solution Selling, Sales Process, Channel, and 41 others.
Current workplace
Amanda O'Donnell's current company
Company context helps verify the profile and gives searchers a useful next step.
The University Of Manchester
15 roles · 35 years
Amanda O'Donnell work experience
A career timeline built from the work history available for this profile.
Senior Success Architect
Customer Success Director
Trusted member of multiple regional and global account teams working with multiple strategic enterprise accounts. Led customer success teams and cross-team collaboration (including partners) to support customers and drive change. Guided customers to deliver successful digital transformation, maximum return on investment and exceptional customer experience.
Aug 2021 - May 2023
Customer Success Manager
Jan 2018 - Jul 2021
Salesforce Platform Lead
Provided transformation expertise to automate and standardise core business processes on the global Salesforce platform. Led the Global Business Analyst team and designed the business analyst network, support model and ways of working across APAC, EMEA and US markets. Responsible for the design and delivery of local, regional, and global adoption analytics and actionable recommendations.
May 2016 - Dec 2017
Technical Solutions Professional, Microsoft Dynamics
Microsoft Dynamics CRM Pre Sales Business Analysis role.Responsible for working with Solution Specialists to define the needs of the customer and drive solutions in the Public Sector.
Oct 2015 - Mar 2016
Salesforce Managing Implementation Consultant
While continuing the hands on implementation role detailed below (2013-2014), this promotion from team member to manager held responsibility for leading a team of implementation consultants. Responsibilities included being the:- First point of escalation- ‘Go to’ person for advice on all aspects of project delivery- Coach and trainerIn this role I also successfully designed and delivered a graduate scheme for implementation consultants.
Aug 2014 - Sep 2015
Salesforce Implementation Consultant
Designing and delivering a wide range of Salesforce.com projects across many industries. Experienced in the delivery of Sales, Service and Marketing Cloud projects in addition to many bespoke implementations. End to end role inclusive of:- Pre Sales activities- Project scoping and requirements gathering- Facilitating customer workshops- Stimulating customer engagement and adoption- Producing functional analysis- Process Mapping and design- Team working with Project Managers, technical staff and 3rd Party organisations.- Product configuration- Customer training (design & delivery)- CRM Health-checks and Roadmap design
Jan 2013 - Aug 2014
Head Of Systems And Reporting
Led the implementation and successful adoption of multiple applications including Salesforce, Xactly, and SEQL Data Warehouse. Involved in all aspects of implementations including planning and design, requirements workshops, build and testing, training, communication, and delivery. Managed ongoing use of the applications and management/leadership of the admin and developer teams.Design and delivery of many sales, marketing and sales operations processes including pipeline and forecasting management, Sales Balanced Scorecard, KPI measures, Sales results and compensation processes, Bid Management Analysis, Resource Management, Escalation Processes, Change Management etc.
Dec 2006 - Dec 2012
Operations Manager
2005 - 2006
~1 yr
Sales Team Leader
2003 - 2005
~2 yrs
Account Manager
2000 - 2003
~3 yrs
Commercial Assistant
1998 - 2000
~2 yrs
Volunteer
Kibbutz Kfar Aza
1993 - 1994
~1 yr
Operations Assistant
Sabre Instrument Valves Limited
1992 - 1993
~1 yr
Team & coworkers
Colleagues at The University of Manchester
Other employees you can reach at servicenow.com. View company contacts for 13421 employees →
SM
Sahil Mehta
Colleague at The University Of ManchesterSan Francisco Bay Area, United States
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JL
Jacky Lin
Colleague at The University Of ManchesterLos Angeles Metropolitan Area, United States
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MA
Manoj Akella
Colleague at The University Of ManchesterAndhra Pradesh, India
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DB
Daryl Brown
Colleague at The University Of ManchesterBonney Lake, Washington, United States
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TM
Tomoe Matsudaira
Colleague at The University Of ManchesterTokyo, Japan
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DS
Dinesh Surapaneni
Colleague at The University Of ManchesterGreater Chicago Area, United States
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JW
Jay Wang
Colleague at The University Of ManchesterSan Francisco, California, United States
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PF
Paul Fipps
Colleague at The University Of ManchesterUnited States
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RN
Riddhi N.
Colleague at The University Of ManchesterOrlando, Florida, United States
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BK
Brian Keegan
Colleague at The University Of ManchesterGreater Sydney Area, Australia
View →
Sahil Mehta
Colleague at The University Of ManchesterSan Francisco Bay Area, United States
View →
JL
Jacky Lin
Colleague at The University Of ManchesterLos Angeles Metropolitan Area, United States
View →
MA
Manoj Akella
Colleague at The University Of ManchesterAndhra Pradesh, India
View →
DB
Daryl Brown
Colleague at The University Of ManchesterBonney Lake, Washington, United States
View →
TM
Tomoe Matsudaira
Colleague at The University Of ManchesterTokyo, Japan
View →
DS
Dinesh Surapaneni
Colleague at The University Of ManchesterGreater Chicago Area, United States
View →
JW
Jay Wang
Colleague at The University Of ManchesterSan Francisco, California, United States
View →
PF
Paul Fipps
Colleague at The University Of ManchesterUnited States
View →
RN
Riddhi N.
Colleague at The University Of ManchesterOrlando, Florida, United States
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BK
Brian Keegan
Colleague at The University Of ManchesterGreater Sydney Area, Australia
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1 education record
Amanda O'Donnell education
FAQ
Frequently asked questions about Amanda O'Donnell
Quick answers generated from the profile data available on this page.
What company does Amanda O'Donnell work for?
Amanda O'Donnell works for The University of Manchester.
What is Amanda O'Donnell's role at The University of Manchester?
Amanda O'Donnell is listed as Head of CRM Platforms at The University of Manchester.
What is Amanda O'Donnell's email address?
AeroLeads has found 1 work email signal at @unify.com for Amanda O'Donnell at The University of Manchester.
Where is Amanda O'Donnell based?
Amanda O'Donnell is based in Manchester, England, United Kingdom while working with The University of Manchester.
What companies has Amanda O'Donnell worked for?
Amanda O'Donnell has worked for The University Of Manchester, Servicenow, Salesforce, Syngenta, and Microsoft.
Who are Amanda O'Donnell's colleagues at The University of Manchester?
Amanda O'Donnell's colleagues at The University of Manchester include Sahil Mehta, Jacky Lin, Manoj Akella, Daryl Brown, and Tomoe Matsudaira.
How can I contact Amanda O'Donnell?
You can use AeroLeads to view verified contact signals for Amanda O'Donnell at The University of Manchester, including work email, phone, and LinkedIn data when available.
What schools did Amanda O'Donnell attend?
Amanda O'Donnell holds 2:1, Applied Social Studies And English Lit from Keele University.
What skills is Amanda O'Donnell known for?
Amanda O'Donnell is listed with skills including Leadership, Solution Selling, Sales Process, Channel, Stakeholder Management, Business Transformation, Salesforce.Com, and Data Center.
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