Paul Fipps Email & Phone Number

Customer centricity and building a high performing team are foundational to my role as President of Global Industries and Strategic Growth at ServiceNow. I lead a team that is laser-focused on unlocking innovation and business transformation for ServiceNow’s most disruptive customers and partners. These organizations are co-creating and implementing powerful industry-specific, AI-driven solutions with ServiceNow, and their success is our top priority!This role is a continuation of 20+ years as a purpose-driven, growth-focused executive. Most recently, I served as ServiceNow’s President, Strategic Accounts and led the teams responsible for building and delivering a breakthrough experience to ServiceNow’s most strategic Marquee Customers. Prior to that, I spearheaded the effort to establish the new category of value acceleration as Senior Vice President, Customer and Partner Excellence. This included building, launching, and scaling ServiceNow Impact – a value acceleration solution that is, thanks to our customers, one of the fastest-growing products in ServiceNow’s history. Prior to ServiceNow, I led Under Armour’s global Direct-to-Consumer, Connected Products and Apps businesses as its first President, Connected Fitness and Chief Experience Officer. Before joining the business world, I served in the U.S. Army’s 82nd Airborne Division, which shaped my leadership perspective and priorities (the mission, the team, yourself – in that order). I hold a B.S. in Information Systems and an MBA from the University of Baltimore and am a graduate of The Wharton School Advanced Management Program. About ServiceNow: ServiceNow makes the world work better for everyone. We have over 20k talented teammates who place the customer at the center of everything they do. Our focus is ensuring every customer is successful with the Now Platform and can leverage the cloud-based platform to drive business transformation so they can work smarter, faster, and better. The world works with ServiceNow™. For more information, visit www.servicenow.com.

Listed skills include Strategy, Management, Cross Functional Team Leadership, Vendor Management, and 25 others.