Chuck Jones Email & Phone Number

Greater Minneapolis-St. Paul Area

• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. • Lead technical and non-technical discussions with customers to help define business objectives that ServiceNow can address and what the value of those objectives are. • Support and lead regional marketing events - user conferences, trade shows, webinars etc. • Respond to Request for Information/Proposal documents. • ServiceNow subject matter expert at Executive briefings and marketing events.

Mn, Il, Wi

• Contribute to company goals for revenue growth by identifying prospective customers for partnership program.• Engage with partner ecosystem comprises of hundreds of partnerships to resolve customer business challenges.• Perform pre-sales consulting to deliver solutions to Fortune 500 accounts across MN, IL, and WI.• As trusted advisor, drive conversations with customer's technical representatives and Business Stakeholders leveraging best practices for enterprise functions such as security, network services, IoT, hardware, and software platforms.

Mn

• I enjoyed presenting customer-focused product demonstrations of a variety of SaaS-based solutions to enterprise decision makers and at trade shows and other events, where I proved to be highly influential. I consistently met and exceeded sales targets, especially for enterprise IoT solutions. I achieved 125% of my targets each year for the past three years.• I trained highly successful sales representatives across technical and non-technical backgrounds, ensuring that they were equipped with thorough familiarity with the technical offerings they promoted.

• In this role I collaborated with team members and stakeholders at all levels to effectively manage complex business solutions. I presented business solutions to technical and executive level customers and drove technical projects for enterprise, SMB, and government accounts.• I designed private networks for enterprise customers, and I built customer private networks that provided business continuity and out-of-band management.• I built and managed the first business demo lab in the region, designed to operate like a Verizon retail store.

• I provided application and network support to Verizon’s retail and office locations across the five-state region, enhancing network performance by coordinating equipment upgrades for the company’s regional headquarters and retail locations.

Golden Valley, Mn

Network and desktop support for application developers, database administrators, and IT executives.

Greater Minneapolis-St. Paul Area

IT and operational support for Colorado offices and jobsites by providing all aspects of technical support.

Greater Minneapolis-St. Paul Area

Technology consultant for multiple enterprise customers that included desktop support and network administration.

Associate Of Science - As, Computer Science

Education record