Amanda Peterman Email & Phone Number

Findlay, Ohio, United States

Columbus, Ohio Metropolitan Area

• Managed the loan application process from start to finish, including reviewing applications, gathering documentation, and analyzing creditworthiness.
• Collaborated with borrowers and underwriters to ensure a smooth and timely loan closing process.
• Utilized strong communication and organizational skills to maintain a high level of customer satisfaction.

Columbus, Ohio, United States

• Assisted in overseeing the daily operations of the branch, including managing staff and resolving customer issues.
• Supported the Branch Manager in achieving branch sales goals and maintaining a high level of customer satisfaction.
• Provided guidance and training to branch employees to ensure compliance with policies and procedures.

Hilliard, Ohio

• Provided excellent customer service to members, conducting financial transactions and answering inquiries.
• Promoted products and services to meet member needs and achieve sales goals.
• Resolved member issues and ensured a positive member experience.

Findlay, Ohio, United States

• Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Findlay, Ohio

• Certified Credit Union Financial Counselor, Credit Union National Association.
• Accept applications for IRA accounts; process withdraws, contributions and RMDs (Traditional, Roth & Coverdell ESA).
• Designated Deceased Member Account Representative dealing with all with all legal and credit union aspects of the process to properly close accounts.
• Implemented an SOP for deceased member accounts.

Findlay, OH

• Act as Manager on Duty as needed and supported other associates.

Findlay, OH

• Screened prospective applications, scheduled interviews and orientations, administered new hire paperwork, and directed new hire training.

Findlay, Ohio, United States

Findlay

Handle customer satisfaction, concerns and complaints efficientlyServe food quickly and check ID’s when alcoholic drinks are orderedReliable when turning in money and credit card slips at the end of shift

Proficient using computerized ordering systemHandle customer satisfaction, concerns and complaints efficientlyServe food quickly and check ID’s when alcoholic drinks are orderedCheck restaurant cleanliness throughout the night

Handle customer satisfaction, concerns and complaints efficientlyServe food quickly and check ID’s when alcoholic drinks are ordered

Coordinate main, graduation and other miscellaneous files and their organizationHandle confidential material and system access to protect personal information of studentsRun front desk operations such as distributing mail, answering general Graduate admission questions, time-to-degree questions and assistantship questions through email, phone and face to.

Business Administration And Management, General

Activities and Societies: Cheerleading - Football and Basketball

Business Administration And Management, General

Activities and Societies: Delta Zeta Sorority - Risk Management Chair and Treasurer