• Execute a comprehensive strategy to enhance Poshmark's workforce experience, aligning it with the company's culture, purpose, and business goals.• Oversee the Workplace Experience team delivering exceptional in-person events and overall guest experience.• Collaborate with HR stakeholders and various departments to create employee training and development programs.• Conduct Company Engagement Surveys and implement action plans at the company level, along with leading pulse surveys and focus groups to gather and analyze employee feedback for improvement

• Collaborated with the CPO, Head of Operations and Analytics, and People leaders to develop and execute quarterly and long-term strategic plans, improving operational efficiency and infrastructure.• Worked closely with executives to drive cross-functional projects and utilize insights from People analytics to recommend innovative initiatives to scale our people programs.• Streamlined people planning framework and processes, resulting in better organizational performance.

• Trusted advisor to employees, leaders, and executives, offering guidance and support• Partnered with HBRPs to support the Employee Experience/People strategy, serve as a key HR point of contact and activities to align and determine the best course of action to address and resolve people matters• Managed day-to-day HR operations, including oversight of the onboarding and offboarding program

• Facilitated and managed a seamless onboarding process for new hires by managing all necessary steps, including IT logistics, paperwork, and communication with stakeholders• Coordinated employee terminations with HRBPs, Payroll, and IT to ensure a smooth offboarding experience• Maintained accurate and up-to-date employee data in the ADP system• Conducted verification of employment for current and former employees• Generated insightful reports, dashboards, and analyses based on HR data sets• Provided exceptional daily employee support by answering general HR inquiries.

• Provided exceptional service to employees and the public by accurately interpreting and conveying information regarding wages, benefits, personnel procedures, negotiation information, promotional opportunities, and career development.• Ensured compliance with company policies, rules, regulations, procedures, and union contracts when processing employee-related activities such as workers' compensation, benefits, recruitment, and training.• Maintained high efficiency in processing employee performance appraisals and status changes updates to employee records into various HRIS programs, producing accurate and insightful reports.• Coordinated and facilitated impactful Human Resources training programs that enhanced employee engagement and increased awareness of key topics such as new employee orientation, Brown Bag seminars, Open Enrollment Health Fair, retirement seminars, and exit interviews.• Provided excellent support in administering employee benefit programs, including health, group life, and disability insurance programs, while assisting employees with benefit inquiries and promptly following up on all workers' compensation, training, and benefits activities.

• Streamlined CEO's schedule by efficiently managing travel arrangements and scheduling meetings and conferences• Organized successful team events, including happy hours, lunches, and offsite team-building activities that promoted employee morale and productivity• Prepared presentations by compiling data and documents for executive clients, investors, and board members• Coordinated all aspects of office operations for 150+ employees, ensuring the smooth functioning of the workplace• Assisted the People Operations team with HR admin duties, such as conducting new hire orientations and processing employee updates on HRIS system to maintain accurate records.

• Collaborated with the Office Manager to successfully organize employee events, onboard new hires, and maintain positive relations with vendors.• Efficiently managed various tasks, including office supply orders, snack and lunch vendor coordination, reception duties, and guest greeting responsibilities.• Demonstrated exceptional recruiting coordination skills by utilizing platforms such as Craigslist, LinkedIn, and Greenhouse, resulting in successful candidate selection for open positions.• Streamlined interview scheduling processes and provided valuable feedback to the hiring team.• Facilitated seamless onboarding for new employees through completing forms such as I-9 authorization and 401K enrollment.

• Cultivated and nurtured relationships with Poshmark community members through personalized support and attentive communication• Prioritized and resolved user support requests promptly to ensure high satisfaction levels• Proactively monitored and addressed potential issues with USPS tracking, minimizing disruption to users' experiences.• Provided flexible administrative assistance to the team as needed, contributing to streamlined operations and effective collaboration.