Amanda Ray Email & Phone Number

Irvine, California, United States

Irvine, California

Orange County, California Area

Irvine, California

Phoenix, Arizona Area

Mainly.responsible for managing 250 customer accounts throughout the northeast specifically located in upstate NY, as well as sections of PA and NJ. My role's objective is to maintain current customer business and effectively aid in the customer's needs when it comes to international shipping to help their business grow in the international market. I also on-board new customers at an average of 48 per quarter through effectively using the sales process to show my clients how DHL Express will benefit their company.Being successful in my role is achieved by helping my clients also be successful. You must know the story behind the customers business and provide the knowledge they need to know to successful get their shipment from point A to point B without having to skip a beat. Building customer rapport is a huge part of my role.Alongside the role I also assist in educating fellow colleagues on how to efficiently implement the DHL Express/Amazon collaboration and account creation. I do so by helping fellow colleagues understand the process of creating these specific accounts as well as the steps to guiding their customers in obtaining an EORI or NRI numbers specifically for the UK and Canada trade-lanes to ease the customs clearance process for their customer. I have participated in a conference call and have put together numerous emails to further explain the process to the entire sales force at our CRC location.Intensive knowledge on customs clearance process, successfully utilizes different areas of our network to help my clients, always meets key performance indicators.Key highlights--Ambassador club Q3 2016, Q4 2016, Q1 2017-Area 4 TS top performer Q3 115% SFI- Hit Sales Target <100% all live quarters Q3 2016, Q4 2016, Q1 2017-Responsible for growing territory 120% year over year -126 new and regained customers Q2,Q3,Q4 2016, Q1 2017 -$186,000 in acquisition

Phoenix, Arizona Area

Certified International Sales Specialist - Multi Channel Sales- Responsible for managing a book of business of 5,000 customers, efficiently working a pipeline to move new business opportunities from prospect to closed sale in a timely manner, and to meet daily as well as monthly key performance indicators.

Plymouth State University

Bachelor of Arts in Communications with a focus on film and media. Along with learning the importance and history of communication among us the focus allowed for emphasize on how the media is a key role in today's communication- studies included communication theory, Global Communication Studies as well as Communication in connection to social media , relationships and the tech culture. Assistant Feature's Editor of the campus student newspaper,member of the Marketing Association of Plymouth State (MAPS), Plymouth's top 20 outstanding seniors nominee, Iota Delta Chi sorority member.Below is a mock business plan created in the Fall of 2013 for Principles in Marketing. Demonstrates ability to effectively apply classroom knowledge to real life situations.

Plymouth State University

Health Sciences Minor.Nutritional, Behavioral, and Mental Health Studies.

Plymouth, New Hampshire

Duties included creating help documentation and video demonstrations for the campus wide database- virtual classroom- utilize by both students and staff. 10 hours a week while being a full time student- only student to hold this work study position. Independent work focus, time management, computer skills, organizational and leadership abilities exemplified.

responsibilities included front end cash register management, customer service, unpacking inventory, assisting customers and putting together online book orders to be distributed to students. Temp Position.

Plymouth, New Hampshire

Assistant features editor to the campus wide newspaper-gained experience included be involved in a real work life environment, time management, strict deadlines, leadership responsibilities, editing, creative writing, and print communication.

Wilmot, New Hampshire

Certificate of Continuing Education in Youth Development and Leadership.Responsible for a cabin of eight 10 year old girls for seven weeks. As a youth advisor I was responsible for camper development physically and socially, proper hygiene management, and the overall safety of each child. Duties were performed from sun up to sun down each day, 24/7 job.Time-management, patience, communication, leadership, and responsibility skills gained.

Bachelor Of Arts (Ba), Communication And Media Studies, 3.52 Current Major Gpa

High School