Amanda Redfearn Email & Phone Number

Atlanta, Georgia, United States

- Responsible for managing a portfolio of 175+ key accounts- Skilled in handling customer support issues, renewals and satisfaction across account base as main point of contact- Conduct regular check-ins with clients to identify and uncover cross-sell and expand opportunities- Identify new opportunities within net new prospects through outbound pipeline.

Atlanta, Georgia, United States

- Help to establish operational objectives and work plans and make decisions that impact overall sales business activities- Assist team members in reaching individual retention and expansion quotas each quarter - Deploy cross-department resources to ensure deliverables are met and establish consistency and alignment of processes and resources across the.

Atlanta, Georgia, United States

- Building strategic partnerships with existing clients to drive usage, adoption, and value upward- Advise on best practices, compliance and regulatory updates and provide product updates relevant to that information- Renew contracts for existing clients, maintain annual recurring revenue- Identify growth opportunities within accounts and build engagement.

Atlanta, Georgia, United States

- Building strategic partnerships with existing clients to drive usage, adoption, and value upward- Advise on best practices, compliance and regulatory updates and provide product updates relevant to that information- Renew contracts for existing clients, maintain annual recurring revenue- Identify growth opportunities within accounts and build engagement.

Atlanta, Georgia, United States

- Renewed contracts for existing clients, maintained annual recurring revenue at a rate of at least 90% each quarter (goals met both quarters)- Collaborated with other departments to ensure all customer needs were addressed in timely manner ahead of renewal expiration date- Maintained reliable and consistent notes and records in CRM (salesforce) in order.

Norcross, GA

Client Relationship Management– Manage five national accounts and around 200 projects per month– Act as main point of contact for clients, maintaining meaningful relationships and making new connections within each account– Lead merchandise selection and ideation in order to help client achieve their marketing and client relationship initiativesClient.

Norcross, Georgia

Primary responsibilities for this role include:Order Management- Effective use of Order Management and CRM (Salesforce) Systems- Working with Account Management teams to process and manage client orders- Managing all supplier/vendor communications- Resolving order issues through interaction with Account Managers and clients/vendorsSupplier Communication.

Orlando, Florida Area

- Provided excellent guest service for a Fortune 100 Company- Acquired the ability to problem solve in a fast-paced environment, with guests from all over the worldObjective:The internship objective is to provide valuable work experience within a Fortune 100 Company.Learning Outcome: Upon completion of this course, the student will be able to reflect on.

University, MS

- Average 25 hours per week (practices/games/appearances)- Present at all Football, Men’s and Women’s Basketball, and Volleyball games throughout the school year- Managed all social media accounts, planned posts, and acted as team and school ambassador on social media platforms and in campaigns- Leadership roles at Junior Rebels camps, tryout prep clinics.

Oxford, MS

Cumming, Georgia

- Planned for and operated all social media accounts, and acted as ambassador for company to bring in new business in high school/college age group- Helped plan, execute, and recruit attendees for marketing events and special promotional events

Greater Atlanta Area

- Managed interactions and communication efforts with clients in regards to potential new projects- Cold-calling, research, data collection and entry

Suwanee, GA

- Planned social media posts for summer before event- Helped gain sponsorships for event – aided in raising appx. $350,000- Assisted in planning event and creating materials for decoration and marketing of the event

Greater Atlanta Area

- Managed office duties including scanning, filing, record keeping, and organization of office documents- Successfully digitized 10 years’ worth of client cases and files in Time Matters database- Shadowed attorneys in consultations and meetings, and interviews for upcoming court trials and hearings

Greater Atlanta Area

- Communicated with visitors, clients and potential clients arriving at the office- Compiled list of potential new clients and accounts- Cold-calling, research, data collection and entry