Bruce Spratt
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Bruce Spratt Email & Phone Number

Principal Operations Manager, Customer Experience at OneTrust
Location: Southend-On-Sea, England, United Kingdom 11 work roles 3 schools
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Current company
Role
Principal Operations Manager, Customer Experience
Location
Southend-On-Sea, England, United Kingdom
Company size

Who is Bruce Spratt? Overview

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Quick answer

Bruce Spratt is listed as Principal Operations Manager, Customer Experience at OneTrust, a company with 2558 employees, based in Southend-On-Sea, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Bruce Spratt.

Bruce Spratt previously worked as CX Programs & Strategy Manager at Onetrust and Technical Services Lead - Professional Services at Onetrust. Bruce Spratt holds Bachelor Of Science (Bsc) With Honors, Sports Studies from University Of Southampton.

Company email context

Email format at OneTrust

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OneTrust

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Profile bio

About Bruce Spratt

As the Support Programs & Strategy Manager at OneTrust, I lead the development and implementation of scalable and efficient support programs. With over 10 years of experience in the SaaS industry, I have a strong background in growth strategy, change management, restructuring, project management, and business analysis.I am passionate about delivering innovative and customer-centric solutions that enhance capabilities of our products and services. I hold the CIPP/E and CIPM certifications from the IAPP.

Current workplace

Bruce Spratt's current company

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OneTrust
Onetrust
Principal Operations Manager, Customer Experience
Southend-on-Sea, GB
Website
Employees
2558
AeroLeads page
11 roles

Bruce Spratt work experience

A career timeline built from the work history available for this profile.

Principal Operations Manager, Customer Experience

Southend-on-Sea, GB

Cx Programs & Strategy Manager

Current

London, England, United Kingdom

Jul 2021 - Present

Technical Services Lead - Professional Services

London, United Kingdom

- Streamlined implementation workflows, focussing on reducing implementation time - Led a six-member team to achieving increases in delivered implementations- Introduced a customer self-service option to alleviate adoption challenges for lower ARR customers and implemented a training program for the support team, enhancing overall support proficiency.

Feb 2020 - Jul 2021

Technical Implementation Consultant

London, England, United Kingdom

Sep 2019 - Feb 2020

Senior Implementation Manager

London, United Kingdom

Jun 2019 - Sep 2019

Solutions Implementation Manager

London, United Kingdom

  • As a member of the professional services team, I concentrate on;
  • Design and implementation of HighQ’s content marketing platform
  • Supporting customer success and account managers
  • Product SME
  • Post sales on-boarding and Implementation
  • Analysis, scoping and documenting requirements for client projects
Jan 2017 - Jun 2019

Solutions Consultant

London, United Kingdom

Dec 2015 - Jan 2017

Business Analyst

Konetic

London, United Kingdom

Driving change through the shaping of business requirements, design specifications, test strategies and plans, test scenarios, implementation plans and business change communication plans. Along with undertaking detailed and thorough analysis to define and elaborate requirements and provide support and insight through the design, development, test and.

May 2013 - Sep 2014

Client Support Analyst

Konetic

London, United Kingdom

Delivering highly client focused desktop support as part of a Client Support team, which provided support across all business sectors and offered comprehensive, timely and accurate responses to application issues. Testing and recreating customer reported incidents, also providing customers with other known fixes or workarounds, logging on to client sites.

Jan 2013 - May 2013
Team & coworkers

Colleagues at OneTrust

Other employees you can reach at onetrust.com. View company contacts for 2558 employees →

3 education records

Bruce Spratt education

Sports Studies, Distinction

South East Essex College

Education record

Shoeburyness High School

GCSE's

FAQ

Frequently asked questions about Bruce Spratt

Quick answers generated from the profile data available on this page.

What company does Bruce Spratt work for?

Bruce Spratt works for OneTrust.

What is Bruce Spratt's role at OneTrust?

Bruce Spratt is listed as Principal Operations Manager, Customer Experience at OneTrust.

Where is Bruce Spratt based?

Bruce Spratt is based in Southend-On-Sea, England, United Kingdom while working with OneTrust.

What companies has Bruce Spratt worked for?

Bruce Spratt has worked for Onetrust, Adverity, Highq, Resource Solutions Group (Rsg), and Randstad Technologies.

Who are Bruce Spratt's colleagues at OneTrust?

Bruce Spratt's colleagues at OneTrust include Haricharan Chittapur, Elizabeth Sidhu, M N Baig Baig, Sarah Scott-Posey, and Sitara Suresh.

How can I contact Bruce Spratt?

You can use AeroLeads to view verified contact signals for Bruce Spratt at OneTrust, including work email, phone, and LinkedIn data when available.

What schools did Bruce Spratt attend?

Bruce Spratt holds Bachelor Of Science (Bsc) With Honors, Sports Studies from University Of Southampton.

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