Amanda Mcmahon Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

Tampa, Florida, United States

Clearwater, Florida, United States

Clearwater, Florida

Clearwater, Fl

Tech Data is one of the world’s largest wholesale IT distributors selling to resellers in over 100 countries. • Managed 25% of team’s overall revenue with assigned accounts including the team’s second largest customer• Led customer specific projects to identify inefficiencies and inaccuracies and create process improvements to win back lost business • Effectively managed the sales pipeline to ensure continued growth • Formulated strategies and account plans to uncover new business opportunities • Managed a high volume of incoming and outbound calls with customers• Analyzed sales data to identify trends in the business • Collaborated with team members to improve overall team accuracy and productivity • Build and maintain relationships with customers and vendors

Clearwater, Fl

• Oversee accuracy of orders placed and correct errors in a timely fashion• Designed process to streamline processing of AppleCare orders• Built and maintained spreadsheet for reporting the progress of configuration orders• Assisted in implementation process of Esker to provide a better customer experience• Manage a high volume of e-mails and calls to support customer relationship• Build relationships with customers and vendors • Top performing SSR in the Apple Ambassador Program• Received CHOICE award for exceptional customer service in Q4FY14 and Circle of Excellence Award in FY14 for top performance

Tampa ENT is a private Ear, Nose, and Throat practice with 4 doctors and 3 audiologists. My duties include:-Manage physician's patient schedule with approximately 50 patients per day per doctor-Answer large volume of phone calls -Verify insurances and request appropriate referrals-Prepare charts for upcoming appointments

JLM Industries, Inc. was a chemical distributing company with approximately 30 employees. The company was bought by Marubeni USA in March 2009. My duties included:-Manage accounting calls and payment schedules-Input invoices into computer system for accounts payable -Input payments into computer system for accounts receivable-Process expense reports including currency exchange

JLM Industries, Inc. was a chemical distributing company with approximately 30 employees. The company was bought by Marubeni USA in March 2009. My duties included:-Answer phone calls -Operate switchboard-Maintain file system-Maintain and order office supplies-Prepare and schedule shipments

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: Rotaract Club, Honor's CollegeCompletion of thesis entitled "Opportunities and Challenges of Physically Impaired.