Debra Cross Email and Phone Number
Debra Cross work email
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Debra Cross personal email
There are two types of customers within an organization...internal and external. Throughout my career, I have always done my best to take care of my customers, whether I was working in Human Resources or as an Account Manager position. I am currently in search of an opportunity where I can help my customers to succeed...whether by helping my company's employees or by helping their customers.
Anchor Glass Container Corp
View- Website:
- anchorglass.com
- Employees:
- 389
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Sales Support CoordinatorAnchor Glass Container Corp Feb 2020 - PresentTampa, Florida
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Account Services CoordinatorPolymer Logistics Apr 2019 - Feb 2020Tampa, Florida• Provided Customer Service Support to those customers using our RPCs or Returnable Plastic Crates. • Was the primary point of escalation for those customers in our pooling system for all matters of processing orders, scheduling shipping of those orders, and any issues involving invoicing of those orders.• Customer base consisted of packers and re-packers along the East Coast and Canada. -
Customer Experience ManagerVerifone Dec 2017 - Mar 2019Clearwater, Florida• Worked with Sales Representatives in the Hospitality and Mid-Market verticals to provide customer support for several top US companies.• Was the point for escalation of all matters dealing with the company’s credit card processing devices.• Conducted regular conference calls and meetings with assigned clients.• Assisted Sales Representatives with their Quarterly Business Reviews.• Worked with Sales Representatives in providing sales quotes and identifying new revenue models.• Oversaw daily account activity including, but not limited to, assisting in processing repairs, ordering production and test keys, and overall customer satisfaction. -
Sales Support RepresentativeIngenico Group Mar 2015 - Mar 2017Alpharetta, Georgia• Provided administrative support for entire Sales Team including Sales Reps, Account Managers, Account Specialists, Sales Engineers and Sales Management.• Was responsible for consolidating and preparing weekly forecasting reports.• Coordinated off-site and on-site sales meetings and special events.• Researched and resolved issues with the Account Managers, Order Entry, and Shipping regarding processed orders.• Assisted with recruitment process of new employees for the Sales Department.• Assisted with incoming sales customer calls and emails. -
Director Hr/AdministrationHyundai Engineering & Construction Co.,Ltd. Mar 2013 - Dec 2013Chamblee, Ga• Worked as the primary contact for all Human Resources and Administrative issues.• Responsible for all recruiting and on-boarding for all open positions as well as exit interviews and planning for staff retention and succession. • Worked closely with Management on HR initiatives such as Performance Reviews, Job Descriptions, and Employee Relations issues.• Worked with insurance brokers in negotiations for all insurance and benefit issues including Worker’s Compensation, Health Benefits, 401K, and International Travel Insurance.• Responsible for all state, federal government and internal reporting.• Responsible for coordinating employee events and programs.• Employee Company document control system to ensure confidentiality and compliance.• Managed team to insure that the company’s facility and IT systems are running economically and efficiently. -
Hr GeneralistIngenico Apr 2009 - Mar 2013• Processed all new hire, benefits, leave, termination and payroll paperwork, ensuring 100% compliance with various laws and regulatory mandates and servicing as primary contact person for answering administration, staff, and insurance provider questions on the same.• Worked closely with payroll department and insurance carriers to guarantee that employees are in all systems successfully and their benefits and payroll are correct.• Responsible for monthly labor reports for headquarters by utilizing Ceridian, SAP, Ultipro, and EXCEL software programs. Also responsible for EEO1, FMLA, and Affirmative Action reporting as required by the Federal Government.• Organized and conducted various employee events such as Annual Health Fair, New Hire Orientation, Lunch and Learns, CPR and First Aid Training, and other special employee events.• Organized and conducted various training programs for directors, manager, and employees on topics such as HRIS Training, sexual harassment, drugs in the workplace, interviewing basics, FMLA/ADA policies and various HR policies and procedures. Also conducted a monthly roundtable of new managers to discuss various management issues.
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Hr AssistantDay Engineering 1987 - 1993
Debra Cross Skills
Debra Cross Education Details
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Marketing -
Human Resources Phr
Frequently Asked Questions about Debra Cross
What company does Debra Cross work for?
Debra Cross works for Anchor Glass Container Corp
What is Debra Cross's role at the current company?
Debra Cross's current role is Sales Support Coordinator.
What is Debra Cross's email address?
Debra Cross's email address is de****@****ics.com
What schools did Debra Cross attend?
Debra Cross attended Georgia Southern University, Kennesaw State University.
What are some of Debra Cross's interests?
Debra Cross has interest in Especially On The Golf Course.
What skills is Debra Cross known for?
Debra Cross has skills like Human Resources, Employee Relations, Recruiting, Benefits Administration, Hris, Leadership, Employee Benefits, Management, Personnel Management, Onboarding, Talent Acquisition, New Hire Orientations.
Who are Debra Cross's colleagues?
Debra Cross's colleagues are Damon Myrick, Richard Stoldt, Kristopher Osgood, Lisa Wallace, Tom Hostetter, Linda Walters, Kenneth Clowers.
Not the Debra Cross you were looking for?
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Debra Cross
Program Management|Sales Enablement|Internal Communications|Event PlanningRidgefield, Ct3aol.com, ibm.com, us.ibm.com3 +191476XXXXX
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1wellsfargo.com1 (800) 9XXXXXXX
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1spartannash.com -
Debra Cross
Tampa, Fl1bbinsurance.com
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