Client Billing Support Specialist
Current
Dec 2024 - Present
AeroLeads people directory · profile
Amanda Rowland Email & Phone Number
Experienced Call Center Supervisor | Driving Exceptional Customer Service and Team Performance | Skilled in Operations Management and Process Improvement | Trying to Learn How to Garden 🪴
at
Grow Therapy
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Experienced Call Center Supervisor | Driving Exceptional Customer Service and Team Performance | Skilled in Operations Management and Process Improvement | Trying to Learn How to Garden 🪴
Location
Greater St. Louis, United States, United States
Company size
Who is Amanda Rowland? Overview
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Quick answer
Amanda Rowland is listed as Experienced Call Center Supervisor | Driving Exceptional Customer Service and Team Performance | Skilled in Operations Management and Process Improvement | Trying to Learn How to Garden 🪴 at Grow Therapy, a company with 4 employees, based in Greater St. Louis, United States, United States. AeroLeads shows a matched LinkedIn profile for Amanda Rowland.
Amanda Rowland previously worked as Client Billing Support Specialist at Grow Therapy and Eligibility Lead Representative at Cigna Healthcare. Amanda Rowland holds Associate'S Degree, Logistics, Materials, And Supply Chain Management from St. Charles Community College.
Company email context
Email format at Grow Therapy
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Grow Therapy
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Profile bio
About Amanda Rowland
With a strong foundation in program management and operations, my expertise lies in leading teams to deliver excellent service and resolve complex cases. Currently, at Cigna Healthcare, my mission aligns seamlessly with our goal to provide accessible and quality healthcare solutions, leveraging my competencies in time management and team building. My role allows me to bring diverse perspectives and experiences to an organization that values innovation and efficiency.As a Supervisor with over four years at UBC, I honed my skills in supervising staff, monitoring metrics, and ensuring quality standards. My responsibilities included developing employees, managing program activities, and crafting client reports. These experiences have reinforced my ability to analyze data, coordinate between business units, and enhance user systems to support business initiatives effectively.
Current workplace
Amanda Rowland's current company
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Grow Therapy
8 roles
Amanda Rowland work experience
A career timeline built from the work history available for this profile.
Eligibility Lead Representative
Oct 2023 - Nov 2024
Supervisor, Program Management
â‹… Manage day-to-day activity of the program operation, including supervision of staff. â‹… Monitor program statistics and metrics. â‹… Resolve complex cases. â‹… Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. â‹… Develops current employees and tracks their compliance to quality, service, and.
Mar 2018 - May 2022
Business Analyst Ii - Telephony
â‹… Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systemsâ‹… Identify and analyze user requirements and procedures.â‹… Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation â‹… Lead problem solving and coordination.
Nov 2016 - Feb 2018
Supervisor - Pharmacy Operations
â‹… Supervise a team of Pharmacy Technicians in a call center environment. â‹… Manage prior authorizations and the grievance/appeals process for a state Medicaid program.
Jun 2015 - Nov 2016
Certified Pharmacy Technician
Apr 2013 - Nov 2016
Literacy Tutor
Aug 2008 - May 2009
Corps Member
Oct 2007 - Jul 2008
Team & coworkers
Colleagues at Grow Therapy
Other employees you can reach at growtherapy.co. View company contacts for 4 employees →
AP
Azizza P.
Colleague at Grow TherapyGreater Macon, United States
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RW
Ryan Watters, Lcsw, Cadc
Colleague at Grow TherapyChicago, Illinois, United States, United States
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EL
Emily Lara
Colleague at Grow TherapyVisalia, California, United States, United States
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JK
Josephine K.
Colleague at Grow TherapyNew York, New York, United States, United States
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BJ
Brytni Johnson
Colleague at Grow TherapyDallas-Fort Worth Metroplex, United States
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LC
Laura Cahill
Colleague at Grow TherapyVirginia Beach, Virginia, United States, United States
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SS
Sam Sandiego
Colleague at Grow TherapyCarrascal, Caraga, Philippines, Philippines
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SR
Sean Reiff
Colleague at Grow TherapyGreater Philadelphia, United States
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AU
Adrian Undefined
Colleague at Grow TherapyDenver, Colorado, United States, United States
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AA
Angela Anderson, Ma, Lpc
Colleague at Grow TherapyReading, Pennsylvania, United States, United States
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Azizza P.
Colleague at Grow TherapyGreater Macon, United States
View →
RW
Ryan Watters, Lcsw, Cadc
Colleague at Grow TherapyChicago, Illinois, United States, United States
View →
EL
Emily Lara
Colleague at Grow TherapyVisalia, California, United States, United States
View →
JK
Josephine K.
Colleague at Grow TherapyNew York, New York, United States, United States
View →
BJ
Brytni Johnson
Colleague at Grow TherapyDallas-Fort Worth Metroplex, United States
View →
LC
Laura Cahill
Colleague at Grow TherapyVirginia Beach, Virginia, United States, United States
View →
SS
Sam Sandiego
Colleague at Grow TherapyCarrascal, Caraga, Philippines, Philippines
View →
SR
Sean Reiff
Colleague at Grow TherapyGreater Philadelphia, United States
View →
AU
Adrian Undefined
Colleague at Grow TherapyDenver, Colorado, United States, United States
View →
AA
Angela Anderson, Ma, Lpc
Colleague at Grow TherapyReading, Pennsylvania, United States, United States
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1 education record
Amanda Rowland education
FAQ
Frequently asked questions about Amanda Rowland
Quick answers generated from the profile data available on this page.
What company does Amanda Rowland work for?
Amanda Rowland works for Grow Therapy.
What is Amanda Rowland's role at Grow Therapy?
Amanda Rowland is listed as Experienced Call Center Supervisor | Driving Exceptional Customer Service and Team Performance | Skilled in Operations Management and Process Improvement | Trying to Learn How to Garden 🪴 at Grow Therapy.
Where is Amanda Rowland based?
Amanda Rowland is based in Greater St. Louis, United States, United States while working with Grow Therapy.
What companies has Amanda Rowland worked for?
Amanda Rowland has worked for Grow Therapy, Cigna Healthcare, Ubc, Centene Corporation, and Magellan Health.
Who are Amanda Rowland's colleagues at Grow Therapy?
Amanda Rowland's colleagues at Grow Therapy include Azizza P., Ryan Watters, Lcsw, Cadc, Emily Lara, Josephine K., and Brytni Johnson.
How can I contact Amanda Rowland?
You can use AeroLeads to view verified contact signals for Amanda Rowland at Grow Therapy, including work email, phone, and LinkedIn data when available.
What schools did Amanda Rowland attend?
Amanda Rowland holds Associate'S Degree, Logistics, Materials, And Supply Chain Management from St. Charles Community College.
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