Amanda Solomon Email & Phone Number

Designing and deploying multi-product agreements to enable the Cisco Customer Success Field.

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

•Created and maintained offer, process, and methodological content that was scaled by the field enablement organization •Created and standardized process for new service offerings working with product managers, community leads, and enablement to scale services across all architectures•Developed service offering content, content curation with BE and constant measurement and improvement plan•Developed content to support programs for the acceleration of accounts covered by Customer… Show more •Created and maintained offer, process, and methodological content that was scaled by the field enablement organization •Created and standardized process for new service offerings working with product managers, community leads, and enablement to scale services across all architectures•Developed service offering content, content curation with BE and constant measurement and improvement plan•Developed content to support programs for the acceleration of accounts covered by Customer Experience customer-facing roles and partner driven accounts•Supported content, quality, and continuous improvement of agreed-upon reporting for Enterprise Networking offers Show less

Raleigh-Durham, North Carolina Area

• Joined the Customer Success team through Cisco Sales Associate Program (CSAP)• Engage prioritized customers through regular touch points, focusing on the successful alignment of the customers’ strategic priorities and desired business/operational outcomes• Create, track and measure customers through Customer Success Plan• Appointed as CuSM subject matter expert to gather customer’s critical business outcomes bringing 360 feedback to enablement/BU for building and scaling a key… Show more • Joined the Customer Success team through Cisco Sales Associate Program (CSAP)• Engage prioritized customers through regular touch points, focusing on the successful alignment of the customers’ strategic priorities and desired business/operational outcomes• Create, track and measure customers through Customer Success Plan• Appointed as CuSM subject matter expert to gather customer’s critical business outcomes bringing 360 feedback to enablement/BU for building and scaling a key Cisco security solution • Chosen as worldwide liaison to help bridge the gap between Customer Success and Services• Accelerate customer's time to value in the consumption of Cisco software and services, identifying gaps in customer infrastructure where Cisco products may provide additional security/coverage Show less

Raleigh-Durham, North Carolina Area

• Participating in sales and product training programs• Using proactive and consultative phone sales techniques• Managing and calling leads• Managing and forecasting pipeline• Generating leads for customer expansion

Fort Lauderdale, Fl

•Responsible for overseeing brand quality control on all ends of the supply-chain by coordinating fabric sourcing, product manufacturing and after sales management•Maintain brand line planning by supervising all design, development, production, and product to market processes in a seasonal niche market•Analyze various market trends and the competitive niche marketplace to identify merchandising opportunities and to facilitate new merchandising strategies•Responsible for product… Show more •Responsible for overseeing brand quality control on all ends of the supply-chain by coordinating fabric sourcing, product manufacturing and after sales management•Maintain brand line planning by supervising all design, development, production, and product to market processes in a seasonal niche market•Analyze various market trends and the competitive niche marketplace to identify merchandising opportunities and to facilitate new merchandising strategies•Responsible for product creation of specialty custom uniforms programs, maintaining B2B and B2C information flow and delivering programs with time sensitivity. Significantly impacted sales growth of new items.•Interface with global vendors and customers and educated sales team(s) on brand line by developing and maintaining content for sales tools Show less

Masters Of Global Innovation Management, Product Development, Apparel Management, Brand Management, Marketing, Sourcing, Crm, Cvm, B2B

• Global Textile Brand Management • Global Textile and Apparel Business Dynamics • Managing a Growth Venture • Creativity in Management •.

Masters Of Science In Global Luxury Management, Luxury Management And Marketing

• Semester abroad in Antibes, France • Advanced Service Management in the Luxury Industry • Value Management and Marketing • Pricing.

Study Abroad Experience

Courses Studied: International Supply-Chain Management International Marketing and Management Macroeconomics Local and Regional Development

Bachelor Of Science In Fashion And Textile Management, Brand Management And Marketing

Activities and Societies: -Phi Psi Textile Fraternity -University Ambassador -Intramural Sports • Advanced Textile Brand Management.