Amanda Vo Email & Phone Number

Seattle, Wa, Us

San Francisco, California, Us

San Francisco, California, Us

Seattle, Washington, Us

Led a team of Project Managers supporting Brand & B2C work for Studio Z, Zillow’s internal creative agency. Primary responsibilities included strategic partnership with stakeholders to prioritize and scope projects, capacity planning, and cross-functional coordination within and outside of Marketing to meet business OKRs.- Proactively set up foundational creative operational best practices, including shared drives/asset management, review process, meeting cadences, and status templates to streamline workflows- Introduced scoping meetings, t-shirt sizing & sprint planning to stakeholders to better inform workload and priority as part of our new agile process- Led the quarterly prioritization process for the Studio and developed a templated process for accurate estimation/scoping of work- Coordinated across multiple teams, including strategy, UX, creative, dev, content, and product, to identify project goals, build timelines, and confirm scope- Highlights include launching two integrated brand campaigns, spearheading Zillow’s response to condemn racism, and managing the design & development of a new marketing web design system and CMS.- Active member of affinity groups: Billow (Black Network), Asian Pacific Islander Network, Women’s Impact Network

Seattle, Washington, Us

Hired to be the second project manager to develop the PMO discipline in Zillow's internal creative agency. I co-led project management of the B2B lines of business at Zillow and became the first PM on the non-Agent B2B work and made quick adjustments to develop new, efficient ways of working for the organization.- Developed a streamlined and communication-driven process for stakeholders, including sending weekly status updates, regular 1:1s with key stakeholders, and joining strategic conversations with brand and product marketing.- Took the initiative to refine our internal creative process, including an MVP "how-to", a meeting cadence deck, a full creative process deck (including R&Rs), and a project intake document.- Facilitated full project lifecycles, from project intake to scoping to creative development and handoff.- Held standing office hours with stakeholders to ask critical questions of their projects and understand the full scope of the ask.- Became the go-to resource for our team's usage of Wrike, our project management, resourcing and timeline system.- Was the main point of contact for external production partners, and coordinated with our internal Production team to align on scope, budget, and timelines.- Highlights include the New Construction Consumer Housing Trends Report, Rentals microsite, and the evergreen Brand Social.

Seattle, Washington, Us

Primary responsibilities included managing web work for Microsoft HoloLens, Xbox, and Minecraft, as well as site and campaign work for The Gates Foundation. Managed multiple teams comprising of Strategy, Marketing Sciences, UX, Creative, Development, and Production with $1M+ budgets to create highly engaging web, email, and campaign experiences and supporting in agency-wide process improvements.- Led the process, timeline, and deliverables for internal teams and clients on fast-moving campaigns- Was the daily point of contact for clients to ensure we are meeting sprint plan deliverables as well as identified opportunities to expand on work- Drove accuracy of budget reports, project backlog and resourcing forecasting regularly to stay within scope and prioritize deliverables, and supported Account team in client communications to collaborate on positive action plans- Coordinated with the Resourcing department to best optimize project staffing based on client needs- Analyzed and mitigated project risks to keep the team moving forward without compromising quality- Highlights include leading large project teams for the Microsoft Mixed Reality landing page and Goalkeepers website, which required close collaboration with clients and over five agency partners.

Seattle, Washington, Us

Hired to manage the AOR work for Microsoft Office Social, a multi-million-dollar account. The work comprised of creating editorial content for over 8 brands in addition to larger brand campaigns that required production shoots and travel. We effectively increased brand awareness and engagement across all social platforms for our client.- Managed a team in Seattle and Costa Rica to develop editorial social content, from creative conception to publishing - Worked with the Strategy and Analytics teams to provide monthly business reports and recommendations for clients- Coordinated multiple production shoots to capture real small business stories with Microsoft Office on social media (Examples: ZenCrate, Imperfect Produce, Society Nine)- Managed a Facebook Live stream with a high-profile celebrity to show real-time collaboration in-product and leveraged content from the event to be used across social channels- Given the POSSIBLE Hero Award, a monthly agency-wide recognition by peers rewarding exceptional efforts and contribution that goes above and beyond the expectation of their role

- Communicated with clients daily to ensure expectations of project deliverables are being met- Articulated client requests and change orders to internal team of designers and developers- Coordinated internally to manage schedules, workflow and expectations- Assisted with the production and strategizing of RFPs and new business pitches- Developed and suggested overall digital branding and strategy for new and existing clients- Provided social media and digital marketing expertise and how it pertained to obtaining new clients- Worked closely with the project management team as well as the CEO to understand company goals and growth opportunities

As Digital Integration Manager, I held all responsibilities from my Digital Project Manager position, as well as:- Collaborated with the planning department to ensure strategy and execution were aligned in interactive projects- Collaborated with multiple departments to conceptualize new business pitches- Developed creative briefs that incorporated the digital perspective- Provided an expertise in social and digital marketing and how to apply such strategies and tactics for clients- Worked closely with the Senior Interactive Producer and Director of Project Management to create realistic timelines and expectations- Assisted the Senior Interactive Producer with digital production work such as eBlasts and website maintenance

- Managed and oversaw digital projects such as eBlasts, website development, digital ads, and mobile apps, including initial planning, execution and final reporting- Planned and implemented social media campaigns and promotions- Provided user experience insights to clients- Strategized with planning department to provide digital communications plans to clients- Managed social media for clients and the agency- Created status reports for clients and attend client meetings on a weekly basis- Provided in-depth POVs and strategic documents to clients- Determined and set deadlines for the creative team with the Director of Project Management and Senior Interactive Producer

- Planned and implemented social media campaigns and promotions- Created reports to reflect overall performance of digital media for clients- Researched and provided insights on social media trends- Implemented and provided reports for digital advertisements- Strategized, planned, and pitched for new business- Assisted in the acquisition of new business

Burbank, Ca, Us

- Established excellent guest services at the Disneyland Resort, a high-volume attraction site- Communicated with a multitude of guests to ensure optimal enjoyment- Adapted to the diverse environments and themes throughout the Disneyland Resort while employing creative problem solving skills- Trained and coached both current and new Cast Members on proper Attraction operation and etiquette- Participated in the Disney College Program, January 2011-August 2011

Santa Ana, Ca, Us

- Corresponded on a regular basis with clients to ensure optimal performance and results- Managed social media campaigns and content calendars for clients- Pitched to media and analysts to secure briefings and coverage- Updated weekly and monthly status reports- Researched and created coverage reports- Wrote speaker and award submissions for clients

Ba, Public Relations & Advertising / Communication Studies

Education record