Onboarding new clients, respond to customer queries in a timely and accurate way, via phone and emailAcknowledging and resolving customer complaintsProcessing client orders, forms, applications, and requestsProviding feedback on the efficiency of the customer service processEnsure customer satisfaction and provide professional customer supportKeeping records of customer interactions, transactions and complaintsIdentify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customersShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with the Product and Marketing team

Dispensed, prescribed pharmaceuticals to customers, or to other health care professionals and advice them on administration, uses and effects of the medication, drug incompatibilities, and contra-indications.Advise patients on the effective use of medicines and other health products, health issues, and lifestyle choicesCompounded, prescribed pharmaceutical products by calculating, measuring, and mixing the quantities of drugs and other ingredients required and filling appropriate containers with correct quantity.Ordered and maintained stock of pharmaceutical supplies Accurately store and preserve stock to ensure potency and safetyAdvising customers on the selection and use of non-prescription medicationSchedule and oversee work of interns and Pharmacy Technicians

Ordered, labelled and counted stock of medications, chemicals, and supplies, and entered inventory data into computerAssisted customers by answering simple questions, locating items and referring them to the pharmacist for medication informationAnswered telephones, responding to questions and requestsAssisted Pharmacist in managing drug and medical suppliesAssist Pharmacists in filling prescriptions by locating and dispensing orders Calculate drug dosages and prepare prescription labels for Pharmacist Closely monitor inventory levels and outdated products; improved filing system to ensure inventory record accuracy, using Microsoft ExcelCounselled clients on medication use and possible interactions