I am a graduate school of Master of Information Technology with a Software Engineering concentration at Federation University's IIBIT Campus. As part of my coursework, I've had the chance to collaborate with students from many colleges on the development of a website. Working in the field has helped me hone valuable abilities like collaboration and leadership that will serve me well as a software engineer.1. Network support NTAS – LEVEL 3 APPLYWell versed with Cisco Routing devices such as switches, routers and hubs. Can perform configurations using Command Line Interface. Routing algorithms such as OSPF and EIGRP.2. Customer service support CSMG – LEVEL 3 APPLYInterns were essential in resolving faults in the ticketing structure in an efficient manner and cutting costs.3. Porting/software configuration PORT – LEVEL 2 ASSISTInstallation and set-up of Microsoft Word and other employment applications. Basic traffic routing tasks on routing and networking devices.