Amani S Email and Phone Number

Duty Station Job requirements:• presenting excellent communications in between four languages (English, Arabic, Kurdish and Aramaic).• Applications Tracking system• Research skills for cultural studies • follow up tracking system • Applicants management system • Liaison between Interviewer and the office employees.• Facilitating translated materials.•Facilitate the two-way communication by maintaining professionalism, diligence, impartiality, objectivity, and being cooperative and courteous to applicants at all times.•Assist in secondary, related tasks, such as escorting the applicant(s) to and from interviews, and conducting interpretation during roll-call, etc.•Abide by Embassy’s codes of conduct.

•Provide direct interpretation and translation services in between four languages (English, Arabic, Kurdish and Aramaic) (in addition to translating project related documents, if required).•Provide direct bilateral and multilateral interpretation services.•Facilitate the two-way communication by maintaining professionalism, diligence, impartiality, objectivity, and being cooperative and courteous to applicants at all times.•Assist in secondary, related tasks, such as escorting the applicant(s) to and from interviews, and conducting interpretation during roll-call, etc.•Abide by IOM and USRAP codes of conduct.•Undertake any other assigned duties, as specified by RSC management and working in different sectors as per requested by different departments.

• deciding up on recruitment options and training new staff • follow social media queries and business concerns in three languages (English, Arabic and Kurdish) through compliance to find solutions to queries.• Identify customer questions, concerns and overall needs to build rapport • Address customer complaints in a compassionate and patient manner• Help sales team generate leads, identify potential leads and forward to a sales reps• Follow-up with callers on complaint and/or question resolution status• Collaborate with immediate team, other customer service teams, salesteam, and other company departments to ensure overall customer andproduct satisfaction• Solve technical issues within customer’s application and educate themaccordingly• Follow company communication procedures, policies, and guidelinesat all times

• Translate written and verbal communications.• Liaison between Instructors, students and the office employees. • Facilitating translated materials• Assisting teacher during class explanation• Create an inspiring team environment

• Working in relations to achieve KPIs• Encouraging vulnerable people achieve their business goals • following up on screening, interviewing process & developing skills • Managing the searching tools for candidates through social media • Ensure quality and timely implementation of project activities and that the project reporting requirements are met in a timely and quality manner as been asked by the project manager.•Constantly liaise with logistics, security, and engineering, finance and M&E staff.•Assist in carrying out logistical and financial arrangement connected to the activities and the sites set-up.•Builds and maintains effective relationships with team, colleagues, members, private and public sector actors and other stakeholders.•Ensure quality cooperation with VTC institutes in target areas. •Outreach to potential trainees in the target areas in cooperation with the outreach team.•Liaising with ECCD’s management for nursing service provided by FCA.

• Vulnerability Assessment Platform & procedures • Linking needs with services data document • Developing search engine • social media posters and cohesion events •Direct and document Interpretation between the four languages English, Arabic, Kurdish and Assyrian and reporting to all the available UN agencies & NGOs around Iraq.• Cisco program for Data Analysis.•Case Assessment for all Clusters including Wash, Education, Protection, Health, Government, Food, Social Cohesion and Others•Reporting, Focal Point for WASH and Food Clusters, Attending Health & Nutrition cluster meetings. Directing FAQs, Requests Login Directory, and referring process•Demonstrate professionalism in all areas of work to support effective operating procedures •Provide effective support to the Supervisor and Project Manager•Demonstrate ability to follow procedures and a diligent and efficient work manner AWARDS: 2015 World Wide Award-Project Of The Year (POTYA) and Merit Rewards

Reconcile monthly operating reports and share with the senior manager• Schedule meetings for Operations manager field visits to evaluate staff’s work and prepare monthly reports•2009 National 4-H Youth in US Conference Center Leadership Training July 8-August 8, 2009 Chevy Chase, MD. USA •2003-2009 Ankawa Talented School, Ankawa-Hewler/Iraq (Hig School Certificate) • Classify vendors to make purchases

Responsible for managing and eradicating EHS operational risks and hazards to ensure an accident/ hazard free/echo friendly work environmentResponsible for utilizing data to lessen environmental footprint and increase sustainabilityEnsure At-risk-behaviors and At-risk-conditions are addressedTrack all corrective measures to ensure they are effective and completed speedilyProvide support in managing the EHS Rewards and Recognition ProgramResponsible for developing the EHS annual site budget to control fixed and variable cost expendituresWork together with Line Managers/supervisors when coordinating investigation of incidents and injuries to achieve accurate and timely completionProvide feedback on operational safety and environmental performance regularly. Support the SHE Pillars, associated sub-committeesSupport the company’s framework for site and employee safety teams and provide instruction and training to supervisors on EHS framework initiatives

Responsibilities: Instructing the EAP (English for Academic Purposes) studentsFamiliarize students to develop IELTS program skills• Assisting with marking and correcting work• Attending meetings and reviews• Instructing the EAP (English for Academic Purposes) students