Dealing with the public is a difficult job to be tasked with but an interesting one none the less. Working in retail has provided me with the opportunity to meet so may different people from all walks of life. Even the short conversations at the checkout can provide a wonderful experience for both the guest and the worker. The public can also be difficult. There have been many times where I have had to apply my problem solving skills when helping a guest and deescalating the situation by remaining professional and keeping a cool head. I am also a member of the Minnesota State Patrol Police Explorer Program. In this program I am able to understand what kind of daily responsibilities police officers are tasked with. It also allows me to practice those responsibilities by going through scenarios that would be similar to what police officers may experience in the field.