Amara Thatoi Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

• Server Installation: Win server 2019 standard and Window 2016 server standard with RAID 5 and RAID 6 configuration.• NVR and CCTV Serviliance and VMS management. • Enterprise Hikvision NVR RAID configurations and Hikvison Acusense Bullet and Dome camera configurations.• Managing Dlink DG-1210-28P, Ubiquiti switch, and HPE Aruba L3 switch configurations.• Domain Join and Domain ID creation and deletion for exit AD users.• Ubiquiti Nano HD and Ubiquity AC Pro access point configurations.• Fixed assets and PR approval for the Assets issue.• Fibre connectivity layout and LAN cable layout decision making.• Office 365 outlook configuration and Managing email for End users.• Mcafee installation, policy deployment and encryption process.• Backup integrations via Synology agent backup.• Infrastructure maintainenace like rack dressing, earth pit for Fibre outdoor box, Conference Avaya IP setup.• Managing with 8 person IT team and taking decision making and providing the Role and responsibilities.• WiFi maintainenace, VLAN management and UPS backup for Power failure.• For incident management using manage engine report and follow up with Technical Engineer.• Communicating with user’s requirements and printer and system vendors for Repair case.• Microsoft Dynamic Navision ERP used for the Fixed asset and PR creation, Issue approval.• IT store management and scrap disposal process Management.• Allocation of IP address to client by using DHCP pool range.• Troubleshoot network problems effectively in a network• DHCP server pool management, DHCP Reservation, MAC by passing etc. • Conference setup and Mic, Speaker, WiFi connection over the MS teams, Zooms and Google meet.• To Scheduling the MS teams over the calendar sharing features.• Manage Engine Op Manager for Network monitoring and Manage Engine Asset explorer for inventory management. • Avaya server andAvata J139 management.

Congo (Drc)

OS Installation: Win server 2012 R2, Ubuntu 18.04 LTS, Disk Partioning, RAID Configurations. To Manage DLP Endpoint Security Over the Seqrite Cloud. To manage the Tally License and Server. To coordination with Vendor Management. Hardware Troubleshooting. Fortigate 80E Firewall management and ISP Management. CCTV Camera and DVR Management. Cisco SG350 Management. Uniline Online UPS Management. Bioinformatics Software management. Gsuite Email server management (Users Creations, Groups, Forwarding etc.). Asset and Inventory Management. Synology NAS DiskStation 918+ drive and Rack station in for File server in workgroup environment. Backup and Recovery Management. Web server and DNS Management over the Go daddy solutions

Gurugram, Haryana, India

OS Installation: Win server 2012 R2, Ubuntu 18.04 LTS, Disk Partioning, RAID Configurations. To Manage DLP Endpoint Security Over the Seqrite Cloud. To manage the Tally License and Server. To coordination with Vendor Management. Hardware Troubleshooting. Fortigate 80E Firewall management and ISP Management. CCTV Camera and DVR Management. Cisco SG350 Management. Uniline Online UPS Management. Bioinformatics Software management. Plesk Email server management (Users Creations, Groups, Forwarding etc.). Asset and Inventory Management. Synology NAS DiskStation 918+ drive and Rack station in for File server in workgroup environment. Backup and Recovery Management. Web server and DNS Management over the Go daddy solutions

Gurgaon

Current Role & Responsibilities : OS installation: - Win 2008, Win Server 2008, Win 2010, and Windows 7. Network Monitoring on PRTG Tool. DHCP, Allocation of IP address by using DHCP MS outlook configuration, Outlook backup & restore and troubleshooting. Installation and configuration of SAP 730 and SAP 740. Provide client support and server support like AD support, DHCP support. Installation and configuration of trend Micro and Mcafee antivirus. Scanner configuration & troubleshooting. Quickly resolve all IP network issue to reduce waste and downtime while also ensuring client Service Level Agreements. Basic Networking, Map drive, Data sharing. TCP/IP Configuration, Internet Maintenance. Able to connect VC through zoom meeting and share screen via click share. Provide Remote support for International and Domestic users. Team viewer, Any desk and TightVnc Viewer configuration. User Profiles Backup and Restore. Inventory management. To configure ERP and SAP system. To configure VPN client, Any connect and Forti client for VPN server accessibility. Worked on ticketing like Manage Engine and Summit Web.

Noida Area, India

To create building LAN and WAN diagram using the Microsoft VISIO. Remote desktop and assistance. Software like Team viewer, VNC viewer, Any desk and TightVnc Viewer configuration. Registry and event viewer management. To configure ERP and SAP system. To configure VPN client, Any connect and Forti client for VPN server accessibility. To monitoring user log reports through Logs and reports in Cyber roam. To create, suspend, add, delete user ID and group on Cyber roam web console. To make clientless user using Mac host through Cyber roam. To manage high availability between two ISP link. Network Monitoring using PRTG Tool and Clouvera monitoring tools. Allocation of IP address to client by using DHCP pool range. Troubleshoot network problems effectively in a network operations environment Installation of firmware, network connectivity testing through LAN and penta tester, OTDR testing.

Noida Area, India

Role & Responsibilities:• Installed and checked patch updated hardware and software applications.• Responded to telephone, Ticket and helpdesk second line support requests.• Assisted end users in utilizing new and existing technology options.• Assisted with training events and equipment breakdown response.• Resolved all documents problems in coordination with remedy and help desk teams.• Resolved all problems and questions in a timely manner.• Resolved application issues in coordination with dealers.• Ensured maintenance of system data security.• To Handle Utility process (Antivirus Software, Formatting, and Troubleshooting).

Master Of Computer Applications (Mca), Computer Engineering, B

Activities and Societies: cricketThe Master of Science degree in Computer Science indicates two things to prospective employers. First, it.

Bachelor Of Computer Application (Bca), Computer Science, A

Bachelor in computer application or (BCA) is an undergraduate degree course in computer application. With the rapid growth of IT industry.

Diploma In Computer Application (Dca), Computer Science, A

Activities and Societies: For the basic principle of computer science.

Intermediate, Physics, Chemistry & Mathematics, B

Basic strategies for teaching at the intermediate division. Overview of current principles of student development and learning, curriculum.

Matriculation, English, Hindi & Oriya, A

Matriculation is the formal process of entering a university, or of becoming eligible to enter by fulfilling certain academic requirements.