A result-driven specialist in Data Entry, Administrative support, and Customer Relationship Management, with over 7 years of experience. Effortlessly possess good communication and interpersonal skills, and pays firm attention to details. A great team player who can also work independently, delivering on tasks assigned effectively and efficiently with minimal supervision.Multi-skilled and uses a number of tools for the effective and efficient delivery of tasks. They are as follows but not limited to :• Microsoft Office; Word, Excel, Outlook, Powerpoint• Web Scraping• Domains & Hosting• Canva• WordPress• Proofreading• Web Administration• Systems Setup• Data Visualization & Extraction• Email Automation & Management• Email | Chat | Phone Support• Jira• Confluence• Opsgenie• Salesforce• Zendesk• Sharepoint• Zoho Campaigns• Data Transcription & Conversion• Azure Active Directory• Hubspot• Igbo Translation• Data ValidationI'm the Virtual Assistant you've been waiting for.Just a click away, I'm open and available to work in any timezone. less
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Outreach Team Lead5ReachCape Town, Wc, Za -
Admin Support And OutreachOk Influencer Marketing Agency Jun 2024 - PresentUnited States
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Help Desk Support | Virtual AssistantXandria Staffing Inc. Atlanta, Georgia, Usa Sep 2022 - Sep 2024United States* Collaborate with the internal team to identify and rectify inconsistencies in data.* Create and maintain detailed technical documentation.* Diagnose and troubleshoot problems, and provide solutions to meet Customers’ needs. * Assist in improving and updating documentation based on Customer feedback.* Create email marketing Campaigns using Customer Relationship Management tools like Zoho.* Use the Zendesk ticketing system to communicate and perform tasks effectively and efficiently, thus enhancing Customer relationship & productivity.
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Hr Legal AssistantMaxinational Pty Mar 2017 - Jun 2022Cape Town, Western Cape, South Africa* Maintained and updated internal contract documents and templates.* Proofreaded and reviewed company policies and procedures.* Provided administrative support to the General Counsel.* Answered HR-related questions and assisted in problem-solving.* Performed miscellaneous clerical functions for the HR department.* Performed special assignments as delegated.
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Sales Customer SupportChaz Property Management Oct 2012 - Sep 2016Cape Town, Western Cape, South Africa* Onboarded new Customers, and responded to and resolved Customers' inquiries. * Provided feedback to the company and Customer regarding service failures or concerns.* Captured data and entered them into spreadsheets & and databases.* Ensured data are accurate, up to date & and consistent.
Amarachi Ezeh Education Details
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Instructor Home IncVirtual Assistant & Customer Support -
Instructor HomeData Entry & Tech Support -
Kingsway CollegeOffice And Legal Practice -
Business, Management, Marketing, And Related Support Services -
Richfield InstituteInformation Technology Systems Development
Frequently Asked Questions about Amarachi Ezeh
What company does Amarachi Ezeh work for?
Amarachi Ezeh works for 5reach
What is Amarachi Ezeh's role at the current company?
Amarachi Ezeh's current role is Outreach Team Lead.
What schools did Amarachi Ezeh attend?
Amarachi Ezeh attended Instructor Home Inc, Instructor Home, Kingsway College, University Of The Western Cape, Richfield Institute.
Not the Amarachi Ezeh you were looking for?
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Amarachi Blessing Ezeh, CBAP®, SMC, CSSGB
Business Analyst|| Scrum Master||Customer Experience|| I Fuel Your Business Success, Bridging Analysis And Agility For Optimal Solutions. I Help You Streamline Processes, Drive Data-Driven Decisions And Foster InnovationVictoria, Bc -
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Amarachi Ezeh
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