• Managed full sales cycle from prospecting, to contract negotiation, closing, and transfer to implementation team for assigned territory• Built and maintained strong relationships with C-level executives at small, medium, and Fortune 500 companies• Conducted in-depth discovery calls to understand client needs, challenges, and requirements• Developed customized solutions and proposals aligned with client objectives and budget• Strategically Coordinated cross-functional teams to ensure successful implementation and adoption of software and hardware• Identified net new business opportunities through 80+ cold calls a day and prospecting strategies to drive revenue growth for Sacramento office• Utilized Salesforce to track customer interactions and sales activities, which led to a 20 percent reduction in response time for client inquiries• Conducted market analysis to identify emerging trends, enabling the introduction of new product offerings that expanded product portfolio by 10 percent

• Assist customers with finding a transportation solution that fit their needs with a consultativesales process• Actively listening to customers to understand their situation in order to provide expert opinion onwhat transportation solution fulfills their needs• Marketing to credit unions and Rental Car locations while spearheading educationalpresentations that emphasize the benefits of our partnership• Utilize Salesforce to organize all clientele while managing all lead generation• Strategically build a sales channel to acquire new customers to meet monthly sales objectives• Partner with management to provide exceptional support to customer both before and after sale,enhancing customer experience and retention• Providing excellent customer service throughout their experience while utilizing various differentcomputer software as selling tools• Accurately managing the negotiations process by understanding customer constraints andexplaining their vehicle options and prices• Manage controllable expenses while implementing action plans to increase sales performance• Control steps of the sale process such as vehicle appraisal, customer test drives, and presentingtheir financial application to specific banks and credit unions• Developing accurate records of dealership profitability by working with management team• Generating annual dealership sales forecasts by estimating total vehicle sales, profits, and totalexpenses

• Collaborated with Branch Manager to coordinate daily operations of the branch, includingmanaging a team of 10+ employees and a fleet of 400 cars• Consistently exceeded sales goals by providing exceptional customer service, resulting inrecognition as one of the ten best employees in sales and service in 8 consecutive months based oncompany matrix• Resolved customer complaints and issues in a timely and professional manner, while working in afast paced and stressful environment• Coordinated employee training sessions that improved their personal sales and service, whichresulted in multiple promotions within the branch• Implemented cost-saving measures to improve branch profitability while minimizing personneland controllable expenses• Developed and utilized marketing strategies to gain new business amongst dealerships and bodyshops, which led to securing a key body shop’s business for rental vehicle repairs• Cooperated with senior management and cross-functional teams to develop and implementbranch-wide initiatives, such as new product offerings and technology upgrades, whichstrengthened customer satisfaction and led to a three month stretch where customer service ratingwas 90 percent• Employed CRM software to trace customer data, interactions, and overall activity to maintaincustomer relationships, assist in troubleshooting, and provide excellent customer service• Resolved various problems ranging from common to complex with a latitude for initiative,independent judgement and sound decision making• Utilized customer feedback to incorporate an accurate client’s perspective in all decisions andactions• Analyzed branch financial statements, billing and overall performance to find areas ofimprovement• Assisted Branch Manager with incorporating an efficient fleet management strategy that resultedin an operation that was consistently ranked in the top 5 of the highest total revenue earners