Amardeep Kumar Email & Phone Number

Noida Area, India

Noida Area, India

Process Adviser at DigiTech appointed at IndiaMart.com (from Date 11 September 2019 to to till date) Process Adviser at Ienergizer appointed at Naaptol online pvt. Ltd. ( From Date 16-Feb-2015 to till date) Work experience for 6 month as a CSE at Uninor Process in IENERGIZER sec- 60 Noida. (from Date 14 -Aug.-2014 to till 31 January 2015 )

Noida, Uttar Pradesh, India

To utilize my experience for solving practical problems in a growing and professional organization, this gives me scope and opportunity in learning and enhancing my expertise. Handling end to end resolution of the customer problems. Working hands on cloud based software’s (OMS, CRM). Handling the backend process i.e. PRV Calling, Payment & payback Releated issues,  Empty parcel Received Panel, Changes in order, Logistics related issues, Mail follow up New customer activity,  Technical support advisor. Resolve the Internal escalation cases. Helper for Different Panel responsibility ( Vendor Follow up, Wrong Product received by Customer, Troubleshoot.)  Auditing and Investigations in the cases of empty parcel received products. MS Excels , MS Word., Emailing.

Noida Area, India

 Handling end to end resolution of the customer problems. Working hands on cloud based software’s (OMS, CRM). Handling the backend process i.e. PRV Calling, Payment & payback Releated issues,  Empty parcel Received Panel, Changes in order, Logistics related issues, Mail follow up New customer activity,  Technical support advisor. Resolve the Internal escalation cases. Helper for Different Panel responsibility ( Vendor Follow up, Wrong Product received by Customer, Troubleshoot.)  Auditing and Investigations in the cases of empty parcel received products. MS Excels , MS Word., Emailing.