Amardeep Singh Email & Phone Number

Jammu, Jammu & Kashmir, India

Sriangar

• Managing and trouble shooting all escalated calls from Field engineers.• Interacting with clients, understanding their needs & providing technical support to clients by online or remotely accessing their networks & troubleshooting the issues raised.• Configuration and commissioning of 2G & 3G sites• Commissioning and Maintenance of Leased Lines,• Installation and dismantling of v-sat & leased line• Configuring and Maintaining ZTE Router M6000• Configuring and… Show more • Managing and trouble shooting all escalated calls from Field engineers.• Interacting with clients, understanding their needs & providing technical support to clients by online or remotely accessing their networks & troubleshooting the issues raised.• Configuration and commissioning of 2G & 3G sites• Commissioning and Maintenance of Leased Lines,• Installation and dismantling of v-sat & leased line• Configuring and Maintaining ZTE Router M6000• Configuring and Maintaining ZTE 8905E,8902E,5952E & 2928E Switches• Administrating LAN and WAN connectivity for Client Sites.• Installation, Integration and maintenance of LAN and WAN setup.• Responsible to resolving trouble-tickets raised by clients through phone, email or remote access. • Configuration and Maintenance of ZTE(SRN-M6000-3s) routers and ZTE(8902e,2928E) switches• Depth knowledge on ZONE, permitted service between ZONE and routing to source and destination Network based on Firewall.• Design/configure VLANs,GLBP,HSRP protocols on routers & switches.• Depth troubleshooting experience on network Devices.• Depth knowledge on IP connectivity and fault finding regarding IP issues from MSC and MGW• L2 and BGP/MPLS network configuration• Static and OSPF routing management for Service Nodes, • Configuring routing protocols like OSPF,BGP ,MPLS,RIP,EIGRP• Creating Smartgroups for redundancy and higher availability of links • Troubleshooting any connectivity issues with Media and Signals by coordinating with Core team • Coordination with the ISP and IT vendors for any type of issue and follow the escalation matrix for speedy solution to the problem.• Diagnosing out the exact cause of failure if any, at network/communication Show less

Jammu And Kashmir, India

Jammu And Kashmir, India

Jammu Area, India

• Implementation & Maintenance of the leased line circuits, J&K Govt Several Depts.• Configuration & Maintenance of Router, Switch, Firewall, Radware (Load Balancer, IPS),.• Monitoring network tool and generate reports from CA 8.1 ver. (Spectrum, e-health, Service desk) and AAA (IMC) ServerCoordination with the ISP and IT vendors for any type of issue and follow the escalation matrix for speedy solution to the problem

Jammu Area, India