Amy Marluke Email & Phone Number

Portland, Oregon, United States

SELECTED CLIENT WORKProgram Manager• Program Manager for 7 projects with a total budget of $9.3M. Oversaw a team of 6 Project Managers, 8 vendors, and a diverse team of internal client staff. Accountable for overall program spend, schedule and scope.• Reported monthly at Executive Steering Committee meetings to escalate risks, decisions and actions. Managed the intake of new projects and onboarding Project Managers to client processes and tools. Provided coaching and offered feedback on performance, stakeholder engagement, and adherence to client processes and tools. Responsible for hiring and firing decisions.Clevest • Managed the #1 priority IT project to optimize the Enterprise Asset Management and Field Management tools with an $8M+ budget and a team of 30+, including vendors.• Added functionality, implemented new integrations, and improved efficiency for field and resource management teams.SAP Treasury Implementation• Managed a $2.7M project with a team of 18 people and vendors with the goal of delivering 6 SAP treasury modules. Improved team dynamics and team culture, restoring trust between the sponsor, PMO, and vendors.

Portland, Oregon Metropolitan Area

Portland, Oregon Area

• Solution Owner for the primary delivery team of 10 developers supporting an SAP Enterprise Resource Planning (ERP) upgrade to integrate both retail and wholesale under one holistic solution. • Replaced an aging platform with high maintenance costs and overhead by eliminating a lengthy, manual onboarding process.• Developed a comprehensive data lineage for Teradata tables, including source-to-target mappings, column-level lineage analysis, and gap solutioning between the legacy SAP and the new S/4 upgrade. • Served as Product Owner for a team of 15 to decommission Enterprise Data Pipeline (EDP) legacy assets with active repositories.• Automated metrics to significantly reduce the need for manual reporting.

• Ensured successful delivery of individual engagements while leading and overseeing project teams. Responsible for client satisfaction, internal teams, and growing and expanding the business. Supported companies solving complex problems and building strategies. • Served as account and project lead for Intel. Grew account from a single project to a $1.2M annual managed service account with 16 developers. • Served as the Engagement & Project Manager for 3 clients supporting Microsoft SharePoint deployments, migrations, enhancements, and custom application development in the technology, legal, and manufacturing industries. 80% of projects led to follow on work.

Beaverton Or

- Managed a $12M project with a team of 45 contractors and FTEs to develop and deploy an integrated end-to-end assortment planning tool, driving alignment across merchants, sales, and DTC.- Effectively managed project budget, scope, timeline, resources, and cross-project integrations to meet strategic goals while delivering on time and under budget. - Regularly asked to lead and facilitate team and executive meetings based on ability to keep meetings on track with clear agenda and achieve desired outcomes.- Implemented SAFe practices within the development team to provide broader visibility across the enterprise rather than a narrow sprint-by-sprint view. - Balanced BSA team workload and priorities, provided direction and support, and assisted with removing roadblocks, allowing team to effectively manage timelines, deliverables, and ensure on-time outcomes. - Integrated proprietary planning tool with cross-project applications, ensuring seamless data transfer and user experience between applications. - Oversaw successful Amazon Web Service (AWS) migration and SAFe transition by establishing set milestones, facilitating resource allocation and prioritization, and adjusting priorities as needed.

Portland, Oregon Area

Collaborated with Business Leads to translate goals and objectives into features and system enhancements as well as gathered, validated, and documented business requirements. Communicated system changes and upcoming release functionality for ASSORT VISUAL new cross functional assortment planning tool, to business partners in non-technical terms. Established protocols to drive consistency and process improvement opportunities. Developed action plans and processes, in coordination with management team, for integrating activities and optimizing department resources.- Contributed in launching global Assortment Planning Platform by working cross-functionally to ensure needs for Sales, Merchandising & DTC users were met, bringing tangible profit to Nike.- Managed backlog prioritization and alignment with cross-project teams, releasing bottleneck of projects and clarifying development and release schedules.- Served as liaison for integration activities between Assort Visual (AV) and Order//Futures (O//F), ensuring appropriate cross-team communication as well as timely issue visibility and resolution.

Portland, Oregon Area

Managed team of 6 charged with driving enhanced engagement to company’s online tools and integrated telephonic coaching services. Developed, managed, and refined communication best practices, supported brand development and adherence, managed internal creative services and outside agencies for internal and client projects. Developed messaging framework, including audience segmentation, campaign result evaluation and created and executed strategic marketing communications plans. - Implemented cross-departmental strategy change, enhancing client support from 25% to 100% with engagement services using existing resources.- Led cross-functional strategy sessions and performed Strengths Weaknesses Opportunities Threats (SWOT) analysis for national and international companies, yielding more successful programs and targeted marketing campaigns that resonated with target population.- Partnered with internal teams in creating marketing strategies for new product offerings, propelling higher program engagement and adoption. - Directed and supervised communication strategists, ensuring substantially higher engagement rates.- Strengthened reputation of WebMD brand and facilitated more accurate reporting for clients by leading cross-functional team that researched, identified, and prioritized critical enterprise reporting and analytics issues.

Portland, Oregon Area

Managed marketing, strategy, planning, and analytics for large corporate clients including Verizon, Chevron, Starbucks, and L.L.Bean. Developed client campaign strategy and test plans to address frequency, timing, creative approach, targeting, and segmentation, as well as general promotional strategies involving multiple channels, such as mobile, print, direct mail, and social media. Conducted satiation analysis, wrote creative briefs, and coordinated design and production for online and offline media on behalf of clients. - Increased engagement rate for larger client from 14% to 26% within 1 year by analyzing and adjusting marketing campaigns, maximizing performance.- Conducted consumer market research for clients determining employee interest, health behavior, readiness to change, and preferred communication delivery, increasing program engagement rates and client satisfaction.- Optimized strategies and approaches based on initial and long-term ROI milestones and metrics enhancing account engagement 24% in portal visits and 48% in Health Assessment completions. - Achieved highest overall revenue on team, retained highest rate of paying clients, and realized largest amount of increased revenue from clients for being quick to grasp unique client needs and devising relevant and compelling campaigns.

Created, implemented, and managed company’s national worksite wellness program. Worked with community partners and cross-functionally with teams representing all divisions and business lines to develop communication strategies and programming models to engage participants. Developed and monitored benchmarks and success metrics for national wellness program. Facilitated presentations to executive leaders and provided strategic direction for corporate wellness.- Performed oversight and supervision of multiple committees, including oversight of two onsite fitness facilities, as well as multiple vendors and contractors.- Worked with in-house marketing team to ensure website, print, and online materials accurately represented program.- Developed and authored weekly advice column and quarterly print newsletter on health and wellness. - Created and implemented corporate stress management program, resulting in documented and measurable stress reduction for 85% of participants.

Managed The Standard’s temporary employees and contractors, sourced potential candidates. Conducted phone interviews to screen and pre-qualify applicants. Also responsible for departmental process improvement, budget management, special projects and general administrative duties.

BALANCED FITNESS, Portland, OR Sole Proprietor and Personal Trainer 2003 – 2006Managed all promotional, marketing, financial, and administrative activities for business. Developed and implemented fitness programs tailored toward injury prevention and rehabilitation, with strong emphasis on functional training. Created original programs blending aerobic and anaerobic activities, including weight training, yoga, Pilates, stretching, cardio, and more, to create fun, balanced, and effective workouts. - Developed comprehensive exercise and nutrition programs for clients, driving goal attainment rates including significant weight loss and increased energy.- Created supportive environment resulting in high client satisfaction and retainment rates.