Amarnath Prasad

Amarnath Prasad Email and Phone Number

Service Delivery Manager at SoftwareONE. IIM Lucknow Alumni. @ SoftwareONE
stans, nidwalden, switzerland
Amarnath Prasad's Location
Ghaziabad, Uttar Pradesh, India, India
Amarnath Prasad's Contact Details

Amarnath Prasad personal email

n/a
About Amarnath Prasad

BAU & Ad-Hoc Service Coordination. Proactive Service Resolution. Service Escalation Management. Customer Management. Policy Documentation. Strategic Leadership.Hardware and Software Asset Management Services. ITIL® Foundation - Certified. PRINCE2® Practitioner Certified. CSAM Certified.Specialties: IT Asset Management.

Amarnath Prasad's Current Company Details
SoftwareONE

Softwareone

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Service Delivery Manager at SoftwareONE. IIM Lucknow Alumni.
stans, nidwalden, switzerland
Website:
softwareone.com
Employees:
4285
Amarnath Prasad Work Experience Details
  • Softwareone
    Service Delivery Manager
    Softwareone Jan 2020 - Present
    Gurgaon, India
    End to end SLM delivery. Proactive Service Resolution. Service Escalation Management. Customer Management. Policy Documentation. Strategic Leadership.
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  • Nttdata Information Processing Services Pvt Ltd.
    It Asset Management - Specialist Advisor
    Nttdata Information Processing Services Pvt Ltd. Aug 2014 - Jan 2020
    Noida Area, India
    Responsible for end to end delivery of Hardware and Software Asset Management services to account. Provides analytical support to a business unit. Review and ensure all asset management contractual SLAs are met. Responsible for correct billing to the customer.
  • Computer Sciences Corporation
    Sector Lead - Asset Management (Ham & Sam)
    Computer Sciences Corporation Jul 2007 - Aug 2014
    Responsible for managing Hardware Asset Management (HAM) and Software Asset management (SAM). Under HAM responsible for Audit and e-Inventory.The job consists of getting various sites audited, escalating compliance of engineers to the Area Managers, District Managers. and e-Inventory (electronically controlling assets).Under software license management responsible for :- •Maintaining the software license in the Inventory, • Frequent Self Audit to check Install vs Procured, • Providing the license information to the Installation Team, • Maintaining copies of the orders and contracts, • Software license Management for XP Refresh Project, • Completing renewals before the expiration date of the current maintenance or license period, • Handling all software requests and all related reports.
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  • Csc - Computer Sciences Corporation
    Professional 2: Asset Management
    Csc - Computer Sciences Corporation Jul 2007 - Aug 2014
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  • Vertex Data Science
    Sr. Business Associate
    Vertex Data Science Jul 2003 - Jul 2007
    View

Amarnath Prasad Skills

It Service Management Service Delivery Itil Transition Management Business Process It Strategy Itil Certified Business Process Improvement It Management Six Sigma Project Delivery Operations Management Outsourcing Process Improvement Management Vendor Management Pmp Sdlc Service Management Business Analysis Team Management Requirements Analysis Sla Resource Management It Operations Project Management Service Level Agreements Software Development Life Cycle

Amarnath Prasad Education Details

Frequently Asked Questions about Amarnath Prasad

What company does Amarnath Prasad work for?

Amarnath Prasad works for Softwareone

What is Amarnath Prasad's role at the current company?

Amarnath Prasad's current role is Service Delivery Manager at SoftwareONE. IIM Lucknow Alumni..

What is Amarnath Prasad's email address?

Amarnath Prasad's email address is am****@****ell.com

What schools did Amarnath Prasad attend?

Amarnath Prasad attended Indian Institute Of Management, Lucknow, Sikkim Manipal University - Distance Education, Sikkim Manipal University Of Health, Medical And Technological Sciences, Ihm, Kolkata.

What skills is Amarnath Prasad known for?

Amarnath Prasad has skills like It Service Management, Service Delivery, Itil, Transition Management, Business Process, It Strategy, Itil Certified, Business Process Improvement, It Management, Six Sigma, Project Delivery, Operations Management.

Who are Amarnath Prasad's colleagues?

Amarnath Prasad's colleagues are Vidhu Aggarwal, Talaat Bonakdar, Simran Shrestha, Scarlett Valdez, Som Pal, Matthew Way, Mark A. Mora.

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